What are the responsibilities and job description for the Inside Sales Representative position at General Technologies, Inc.?
Job Description
Job Description
We are looking to add Inside Sales Representatives to our team, who will be a Key Account Manager for their assigned accounts. This person will be responsible for processing orders, preparing correspondences and to fulfill customer needs to ensure customer satisfaction.
Responsibilities : (Include but are not limited to) :
- Assists every customer in a timely manner
- Manages orders taken by phone, fax and email, ensuring accurate data entry into the order management system
- Processes customer orders in a courteous, efficient and timely manner
- Organizes workflow to meet customer deadlines
- Manages inbound and outbound phone calls professionally, efficiently and with good communication skills
- Attends to customer questions, complaints and concerns immediately, and facilitates satisfactory resolution
- Understands and appropriately uses corporate pricing systems to quote customers
- Reviews quotes and orders for accuracy
- Confirms all costs with vendors in the case of special orders
Requirements :
Physical Demands :
The description below is intended to describe the general content and requirements for the performance of this job but is not limited to :
Some duties may be removed at any time and new duties may be added as GTI continues to grow. If and as required under federal or state law, upon request, reasonable accommodations which do not create an undue hardship will be considered, discussed, offered and implemented (if accepted) to enable persons with defined disabilities to overcome barriers to the performance of essential functions of the position.
Job Type & Schedule : Full time, Monday Friday, 8am - 5pm.
Job offer will be contingent to passing a drug screen, background check, providing I-9 documentation and signing a confidentiality agreement before they are able to work for the company.
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