What are the responsibilities and job description for the Bilingual insurance Customer service agent position at Genesis Auto Insurance?
Job Summary
We are seeking a motivated and detail-oriented Insurance Agent to join our team. In this role, you will be responsible for providing exceptional client services, analyzing insurance needs, and offering tailored solutions to meet those needs. You will engage with clients through outbound calling and in-office consultations, ensuring they have a clear understanding of their insurance options. The ideal candidate will possess strong communication skills and a commitment to customer service.
Duties
- Provide outstanding client services by addressing inquiries and resolving issues promptly.
- Analyze clients' insurance needs and recommend appropriate coverage options.
- Conduct outbound calls to potential clients to generate new business opportunities.
- Maintain accurate records of client interactions and transactions in the office system.
- Communicate effectively with clients in English; candidates are encouraged to apply.
- Handle cash transactions accurately and responsibly.
- Type reports and documentation as needed to support client accounts.
- Collaborate with team members to enhance overall customer service experience.
Experience
- Previous experience in customer service or client-facing roles is preferred.
- Familiarity with cash handling processes is an asset.
- Strong analytical skills to assess client needs effectively.
- Excellent verbal and written communication skills in English; bilingual proficiency is a plus.
- Ability to work in an office environment while managing multiple tasks efficiently.
- A proactive approach to outbound calling and lead generation is highly valued.
Join our team as an Insurance Agent where you can make a difference in the lives of our clients while advancing your career in the insurance industry!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 – 44 per week
Benefits:
- Dental insurance
- On-the-job training
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Tulsa, OK 74135 (Required)
Ability to Relocate:
- Tulsa, OK 74135: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22