What are the responsibilities and job description for the General Manager position at Georgia Air and Refrigeration Services Inc.?
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Paid time off and holidays.
- Car allowance and fuel card for business travel.
- Opportunities for professional development and advancement.
Company Overview
Georgia Air and Refrigeration Services is a leading provider of HVAC and kitchen equipment services in the southeast, dedicated to delivering high-quality solutions and exceptional customer service. With multiple locations, we specialize in equipment retrofits, preventative maintenance, and repair services, ensuring optimal performance for our clients’ equipment. This role requires a results-driven leader with a proven track record of operational excellence, financial acumen, and customer-centric leadership.
Position Summary:
The Multi-Location General Manager will oversee sales and operations across multiple branches, in the state of Georgia and Tennessee. The General Manager will be ensuring the delivery of exceptional service and achieving financial targets. This role requires a strategic leader who can drive top and bottom-line growth, overall business performance, develop talent, and enhance operational efficiency while maintaining a strong focus on customer satisfaction.
Key Responsibilities of the General Manager:
Leadership and Strategy:
-Provide strategic direction to achieve company goals and growth objectives.
-Lead, motivate, and develop a high-performing team across all departments.
Operational Leadership:
- Oversee daily operations across all locations, ensuring compliance with company standards and procedures.
- Implement best practices to enhance service quality and operational efficiency.
- Develop and monitor key performance indicators (KPIs) to assess branch performance.
Financial Management:
- Prepare and manage budgets for each location, ensuring profitability and cost control.
- Analyze financial reports to identify trends and areas for improvement.
- Collaborate with the finance and sales teams to develop pricing strategies for each market.
Sales and Business Development:
- Collaborate with the sales team to identify and pursue new business opportunities.
-Oversee making efforts to expand the company's market presence.
Team Development:
- Recruit, train, and mentor branch staff, fostering a culture of continuous improvement and accountability.
- Conduct regular performance evaluations and facilitate ongoing professional development opportunities.
- Promote teamwork and collaboration across all locations.
- Ensure high levels of customer satisfaction through effective delivery service and proactive communication.
- Target key customers for growth and working with sales to capture the business.
- Own all local accounting relationships as well as keeping customer account plans up to date.
- Address customer complaints and feedback in a timely and professional manner.
- Build and maintain strong relationships with key clients and stakeholders.
Strategic Planning:
- Collaborate with senior management to develop and execute business strategies that align with company goals.
- Identify opportunities for growth and expansion within existing markets and potential new locations.
- Stay informed about industry trends, competitor activities, and regulatory changes.
Qualifications:
- Bachelor’s degree in business administration, Management, or a related field; or 15 years of industry experience including managerial roles.
- Minimum of 5-7 years of experience in a general manager role within the HVAC or kitchen equipment services industry.
- Proven track record of successfully managing multiple locations.
- Strong financial acumen and experience with budgeting and financial reporting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and make strategic decisions.
- Proficient in MS Office Suite and experience with industry-specific software.
- Ability to travel overnight 50% of the time.
Join our team and be part of a dynamic company dedicated to providing top-notch service to the Commercial Foodservice Repair Industry. We look forward to meeting you!
GARS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
