What are the responsibilities and job description for the Front Desk Administrative Assistant position at Gerald Group?
Position Summary:
The Administrative Assistant will assist with office management and handle duties for management and other employees as needed. We seek an efficient, team-oriented individual who thrives in a collaborative environment. The ability to multi-task, while maintaining complex schedules and managing administrative support is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Strong written and verbal communication skills are essential.
Nature of Work
The primary purpose of this role is to provide administrative support, ensuring efficient office operations. This role will support managers and employees through a variety of tasks related to organizational and administrative support.
Responsibilities:
- Provide administrative support to the leadership team and office staff.
- Manage calendars, schedule meetings, and coordinate travel arrangements.
- Prepare reports, presentations, and documents using Microsoft Excel, Word, and PowerPoint.
- Assist with ordering, setting up, and cleaning up luncheons and meetings.
- Distribute correspondence and information to the appropriate office or department personnel.
- Maintain organized filing systems, both digital and physical.
- Monitor and order office supplies as needed.
- Serve as the front desk representative, greeting visitors and managing incoming calls.
- Conduct Know Your Customer (KYC) procedures to ensure compliance with company policies and regulations.
- Support special projects and perform other duties as assigned.
Minimum Qualification Requirements:
· The candidate must be available to work Monday through Friday, 10:30 AM to 7:00 PM ET.
· High school diploma or equivalent required; associate’s degree preferred.
· Proven experience (1-3 years) as an administrative assistant, front desk representative, or in a similar role.
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
· Strong organizational and multitasking abilities with attention to detail.
· Excellent written and verbal communication skills.
· Responsible, reliable, and trustworthy, with a proven track record of handling confidential information.
· Positive, flexible attitude with a "can-do" mindset, willing to roll up sleeves in a dynamic, fast-paced environment.
· Experience with Know Your Customer (KYC) procedures is a plus but not required.