Customer Support Assistant

About Us:

At Get Blue , we believe that effective marketing is the key to unlocking the full potential of your brand. As a full-service marketing firm, we specialize in creating customized, results-driven strategies that help businesses connect with their target audience and achieve long-term success.

Job Summary
We are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in Dallas. The ideal candidate will assist in managing client inquiries, ensuring smooth communication, and providing administrative support to enhance the overall customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a timely and professional manner.
• Assist in processing orders, tracking shipments, and resolving client concerns.
• Maintain accurate records of customer interactions and transactions.
• Provide administrative support to the customer service team, including scheduling meetings and preparing reports.
• Ensure clients receive updates on project progress and timelines.
• Collaborate with internal teams to address customer needs and improve service processes

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong interpersonal skills and a customer-first mindset.

Join our team as a Customer Assistant and contribute to creating an outstanding experience for our valued customers!

Job Type: Full-time

Pay: $19.91 - $25.53 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Dallas, TX 75219 (Preferred)

Ability to Relocate:

• Dallas, TX 75219: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20 - $26