What are the responsibilities and job description for the Director Senior of Partnerships and Accounts position at Get It - Executive?
Position: Senior Director, Accounts and Partnerships
Join our esteemed organization, a trailblazer in mobile vision care dedicated to improving access to eye care since 2014. Our groundbreaking Mobile Vision Clinics have positively impacted over 75,000 patients through engagements at workplaces, schools, and community events. As we innovate and expand our services to encompass clinical trial assessments, we remain steadfast in our mission to enhance patient experiences by eliminating barriers to receiving care.
In this dynamic environment, we invite you to shape the future of eye care and clinical research, where patient-centricity is at the core of our partnerships with pharmaceutical companies. Our commitment to delivering exemplary care and continuous innovation is what sets us apart in serving our communities.
Job Overview
The Senior Director of Accounts and Partnerships is crucial in cultivating and enhancing relationships with pivotal clients within the life sciences sector. You will spearhead account management strategies that prioritize customer success while identifying and driving growth opportunities. Your extensive expertise will be instrumental in articulating measurable business value through effective communication and support.
Key Responsibilities
We are committed to fostering an environment that supports professional development and career advancement. You will have the chance to mentor others and contribute to both tactical and strategic initiatives that influence the future of eye care.
Company Culture And Values
We champion an open and inclusive environment where each member's unique experiences and perspectives are valued. We are dedicated to creating a diverse workforce and strongly encourage applications from traditionally underrepresented groups.
Compensation And Benefits
We offer competitive salaries, a comprehensive benefits package, and a valuable opportunity to be part of a diverse team reflecting the communities we serve. If you meet at least 70% of the qualifications and align with our values, we encourage you to apply and join us in making a difference in patient care.
Employment Type: Full-Time
Join our esteemed organization, a trailblazer in mobile vision care dedicated to improving access to eye care since 2014. Our groundbreaking Mobile Vision Clinics have positively impacted over 75,000 patients through engagements at workplaces, schools, and community events. As we innovate and expand our services to encompass clinical trial assessments, we remain steadfast in our mission to enhance patient experiences by eliminating barriers to receiving care.
In this dynamic environment, we invite you to shape the future of eye care and clinical research, where patient-centricity is at the core of our partnerships with pharmaceutical companies. Our commitment to delivering exemplary care and continuous innovation is what sets us apart in serving our communities.
Job Overview
The Senior Director of Accounts and Partnerships is crucial in cultivating and enhancing relationships with pivotal clients within the life sciences sector. You will spearhead account management strategies that prioritize customer success while identifying and driving growth opportunities. Your extensive expertise will be instrumental in articulating measurable business value through effective communication and support.
Key Responsibilities
- Formulate and execute strategies to foster client engagement in alignment with business objectives.
- Manage a portfolio of key accounts, prioritizing long-term satisfaction, retention, and growth.
- Identify and leverage upsell and cross-sell opportunities within client organizations.
- Establish and maintain robust relationships with decision-makers to achieve common goals and explore future opportunities.
- Collaborate with sales leadership to seek new partnerships and respond to RFPs.
- Partner with cross-functional teams to ensure client needs are met and expectations exceeded throughout their lifecycle.
- Oversee project timelines and deliverables to guarantee successful onboarding and satisfaction.
- Address escalations and navigate complex issues while nurturing strong relationships.
- Provide regular updates on accounts and conduct Quarterly Business Reviews to evaluate client needs and monitor KPIs.
- Contribute to the planning of customer-facing events, conferences, and feasibility studies.
- Utilize client success stories to enhance marketing initiatives and content development.
- Generate comprehensive reports that illustrate customer performance and ROI, analyzing outcomes to create additional value.
- Proven track record in managing and expanding key client relationships.
- Strong leadership capabilities with experience in mentoring teams.
- Exceptional communication and interpersonal skills, effectively engaging C-suite executives.
- Expertise in case study development, ROI analysis, and executive reporting.
- Ability to handle multiple priorities while contributing to both tactical and strategic initiatives.
- Minimum of 7 years of experience in account management, customer success, or sales, with at least 3 years in a leadership capacity.
- Familiarity with life sciences, CRO, or related industries is essential.
- Demonstrated ability to drive revenue and achieve growth objectives.
We are committed to fostering an environment that supports professional development and career advancement. You will have the chance to mentor others and contribute to both tactical and strategic initiatives that influence the future of eye care.
Company Culture And Values
We champion an open and inclusive environment where each member's unique experiences and perspectives are valued. We are dedicated to creating a diverse workforce and strongly encourage applications from traditionally underrepresented groups.
Compensation And Benefits
We offer competitive salaries, a comprehensive benefits package, and a valuable opportunity to be part of a diverse team reflecting the communities we serve. If you meet at least 70% of the qualifications and align with our values, we encourage you to apply and join us in making a difference in patient care.
Employment Type: Full-Time
