What are the responsibilities and job description for the OEM Customer Success Client Director - Remote - Los Angeles, CA (Pricing and Incentives) position at Get It - Executive?
Job Overview
We are in search of a seasoned and proactive Client Director to spearhead customer success initiatives for an array of OEM clients. In this pivotal role, you will act as the foremost authority on automotive sales, pricing strategies, incentives, and residual values. Your expertise will be invaluable in delivering actionable insights and facilitating strategic dialogues with Directors and VPs within OEMs. As a trusted consultant, you will guide OEMs in fine-tuning their pricing strategies, thereby amplifying their profitability through informed, data-driven recommendations.
Key Responsibilities
This role presents significant opportunities for professional development, including mentorship and leadership within the Customer Success organization. We encourage a culture of innovation and transformation, valuing individuals who are catalysts for change.
Company Culture And Values
We pride ourselves on a leadership approach that emphasizes growth and collaboration. We embrace a remote-first work model, allowing for flexible arrangements that support a healthy work-life balance. We recognize and reward performance, valuing the importance of time off for personal well-being. Our commitment to diversity ensures a welcoming environment for candidates from all backgrounds.
Employment Type: Full-Time
We are in search of a seasoned and proactive Client Director to spearhead customer success initiatives for an array of OEM clients. In this pivotal role, you will act as the foremost authority on automotive sales, pricing strategies, incentives, and residual values. Your expertise will be invaluable in delivering actionable insights and facilitating strategic dialogues with Directors and VPs within OEMs. As a trusted consultant, you will guide OEMs in fine-tuning their pricing strategies, thereby amplifying their profitability through informed, data-driven recommendations.
Key Responsibilities
- Act as the primary liaison for all inquiries related to automotive sales, pricing, incentives, and residual values, cultivating trust with client executives through meaningful recommendations.
- Collaborate with C-suite executives in the automotive sector to offer strategic insights on pricing, incentives, and business planning, leveraging advanced analytics for critical decision-making.
- Consolidate and analyze data from diverse sources, including new vehicle pricing, sales metrics, and residual values, to elucidate sales performance and industry trends.
- Identify and develop new business prospects among current and prospective clients, promoting growth and enhancing partnerships within the automotive landscape.
- Mentor and support the development of junior analysts, contributing to the advancement of the Customer Success division.
- Anticipate client requirements and formulate innovative analytical frameworks to tackle challenges and stimulate business growth.
- Collaborate closely with the sales team to identify and address client concerns, promoting insights that enhance the overall client experience.
- Comprehensive understanding of automotive sales, pricing, incentives, and residual value dynamics.
- Proven expertise in data analysis, problem-solving, and effective communication, with a capacity to present at leadership levels.
- Proficiency in analytical tools such as Excel, PowerPoint, Tableau, and SQL.
- Exceptional adaptability to fast-paced environments, coupled with a strong ability to think critically on your feet.
- Experience in consulting is advantageous.
- Proficient engagement with senior management and external clientele.
- A minimum of 10 years of relevant experience in consulting, finance, analytics, or sales, paired with a solid grasp of the automotive sector.
- An MBA is highly preferred.
- Prior consulting experience enhances candidacy.
- A Bachelor's degree in Business, Finance, or a relevant field is required.
This role presents significant opportunities for professional development, including mentorship and leadership within the Customer Success organization. We encourage a culture of innovation and transformation, valuing individuals who are catalysts for change.
Company Culture And Values
We pride ourselves on a leadership approach that emphasizes growth and collaboration. We embrace a remote-first work model, allowing for flexible arrangements that support a healthy work-life balance. We recognize and reward performance, valuing the importance of time off for personal well-being. Our commitment to diversity ensures a welcoming environment for candidates from all backgrounds.
Employment Type: Full-Time
