What are the responsibilities and job description for the OEM Customer Success Director - Client Pricing and Incentives - Remote - Los Angeles, CA position at Get It - Executive?
Job Overview
As the Client Director for OEM Customer Success, you will act as a key authority in automotive sales, pricing, incentives, and residual values. This pivotal role entails forging robust relationships with influential stakeholders across various OEM clients, both domestic and international. You will deliver insightful analyses and strategic recommendations to guide pricing strategies and operational practices. This position offers the unique opportunity to work directly with executives, discussing crucial elements such as pricing, profitability, promotional incentives, demand planning, and market sizing—all backed by advanced data analytics and industry benchmarks.
Key Responsibilities
This role presents significant opportunities for professional development and mentorship, particularly through the guidance you will provide to junior analysts, ensuring team growth and success within the broader customer success organization.
Company Culture And Values
Our organization champions a leader-led environment, providing the necessary guidance and support for your success. We prioritize a remote-first work culture, promoting flexibility in your work arrangements. We are committed to fostering a balanced work-life atmosphere, offering ample time off and recognizing performance-based contributions while celebrating diversity and inclusion within our workforce.
Employment Type: Full-Time
As the Client Director for OEM Customer Success, you will act as a key authority in automotive sales, pricing, incentives, and residual values. This pivotal role entails forging robust relationships with influential stakeholders across various OEM clients, both domestic and international. You will deliver insightful analyses and strategic recommendations to guide pricing strategies and operational practices. This position offers the unique opportunity to work directly with executives, discussing crucial elements such as pricing, profitability, promotional incentives, demand planning, and market sizing—all backed by advanced data analytics and industry benchmarks.
Key Responsibilities
- Establish Client Trust: Serve as the principal advisor on sales, pricing, incentives, and residual values.
- Data-Driven Insights: Conduct comprehensive data analyses to generate actionable insights aimed at enhancing client profitability.
- C-Suite Engagement: Deliver presentations on pricing and business strategies to senior executives at OEMs.
- Subject Matter Expertise: Utilize automotive sales and pricing data to elucidate industry trends and competitive dynamics.
- Developing Client Solutions: Leverage vehicle pricing and residual value data to devise tailored solutions, ensuring ongoing relevance in your insights.
- Business Development: Identify avenues for expanding business relationships with both existing and prospective clients.
- Team Development: Mentor junior analysts to facilitate their growth and contribute to the overall success of the customer success organization.
- Proactive Problem Solving: Collaborate with clients to formulate innovative analytical frameworks and solutions that cater to their evolving needs.
- Collaboration: Team up with the sales department to create solutions addressing client challenges and furthering business opportunities.
- Extensive experience in consulting, finance, analytics, or sales, with a profound understanding of the automotive industry, particularly in sales or finance.
- Strong analytical, problem-solving, and communication abilities, showcasing a proven capacity to present at the leadership level.
- Proficiency in utilizing tools such as Excel, PowerPoint, Tableau, and SQL.
- Adaptability and quick thinking in a dynamic, fast-paced environment.
- Prior consulting experience is advantageous.
- Leadership skills to effectively engage with senior management and promote teamwork.
- A minimum of 10 years of relevant experience in consulting, finance, analytics, or sales.
- An MBA is highly desirable.
This role presents significant opportunities for professional development and mentorship, particularly through the guidance you will provide to junior analysts, ensuring team growth and success within the broader customer success organization.
Company Culture And Values
Our organization champions a leader-led environment, providing the necessary guidance and support for your success. We prioritize a remote-first work culture, promoting flexibility in your work arrangements. We are committed to fostering a balanced work-life atmosphere, offering ample time off and recognizing performance-based contributions while celebrating diversity and inclusion within our workforce.
Employment Type: Full-Time