Operations Chief Officer

Job Overview

We are in search of a highly skilled and accomplished Chief Operating Officer (COO) to partner closely with the owner in directing and optimizing the administrative and operational facets of an expanding professional services firm. The successful candidate will possess substantial expertise, ideally derived from roles such as Vice President of Operations, COO, or Professional Legal Administrator (PLA), and will demonstrate a proven history of effectively managing daily operations, implementing systems, and fostering business advancement.

Key Responsibilities

• Spearhead the implementation of the company's business strategy, concentrating on achieving quarterly revenue and profitability goals.
• Collaborate with the owner to formulate and execute comprehensive business strategies, plans, and operational procedures.
• Evaluate performance metrics and analytics to inform strategic business decisions.
• Oversee and manage non-lawyer support staff and external vendors.
• Direct recruitment, onboarding, and performance evaluation processes, including payroll and benefits administration.
• Ensure business policies and procedures are thoroughly documented, organized, and regularly assessed for compliance.
• Supervise financial operations encompassing budgeting, financial reporting, and accounting standards.
• Directly manage a remote team, instituting best practices for effective communication and workflow.
• Guarantee the seamless operation and accessibility of all digital systems across the organization.
• Conduct periodic risk assessments to identify and mitigate potential operational risks.
• Manage projects through strategic planning and team collaboration to adhere to established timelines.
• Cultivate a professional and positive organizational culture, promoting staff retention and attracting top talent.
  
  

Required Skills

• Demonstrated success in managing a workforce of 30 or more with full autonomy in staffing decisions.
• Proven ability to design, monitor, and manage a budget exceeding $7.5 million.
• Exceptional adaptability within a high-growth, entrepreneurial landscape.
• Strong advisory capabilities for senior leadership in developing strategies and making informed decisions.
• Proficiency in executing and monitoring business plans and objectives.
• Expertise in leveraging financial reports to enhance business performance.
• Effective project management skills alongside the implementation of best leadership practices.
• Competency in recruiting, developing, and retaining premier talent while ensuring adherence to HR regulations.
  
  

Qualifications

• Bachelor's degree in management, business, human resources, or a related discipline.
• Prior experience in managing operations within a professional services firm or a division/department with a budget of at least $7.5 million (previous experience in legal firms is advantageous but not mandatory).
• SHRM or HRCI certification is desirable.
  
  

Career Growth Opportunities

As a pivotal leader in this organization, you will have the opportunity to spearhead initiatives that significantly contribute to the business's growth and longevity, presenting ample prospects for professional development and career advancement.

Company Culture and Values

Our firm is dedicated to fostering a collaborative professional environment that values effective leadership, promotes the retention of high-performing personnel, and actively recruits top talent. We strive to create a culture of excellence that aligns with our organizational vision.

Compensation And Benefits

• Competitive salary of $150,000 per year.
  
  

If you are a seasoned leader with robust business acumen, exemplary interpersonal skills, and a passion for driving organizational growth, we invite you to apply. Join us and make a meaningful impact in a dynamic environment.

Employment Type: Full-Time