What are the responsibilities and job description for the Remote Background Check Intake Specialist position at Get It - Executive?
Job Overview
We are seeking a meticulous and organized Intake Specialist to join our remote team as the initial point of contact in our background investigation process. This position is pivotal in coordinating data and streamlining communication across departments to ensure prompt and effective service delivery to our clients.
Key Responsibilities
We provide ample opportunities for career advancement in a supportive and dynamic environment, allowing you to grow professionally while contributing to our mission.
Company Culture And Values
Our organization is committed to fostering an inclusive and diverse workplace where every employee feels valued. We emphasize teamwork and collaboration, which supports a stimulating and cooperative work atmosphere.
Compensation And Benefits
Candidates must reside in one of the following states: Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.
Why Join Us?
This fully remote position offers flexibility and a chance to be part of a dedicated team committed to delivering exceptional service. If you are eager to make a meaningful impact while enjoying a supportive work environment, we encourage you to apply!
Employment Type: Full-Time
We are seeking a meticulous and organized Intake Specialist to join our remote team as the initial point of contact in our background investigation process. This position is pivotal in coordinating data and streamlining communication across departments to ensure prompt and effective service delivery to our clients.
Key Responsibilities
- Serve as the first point of contact for incoming background check requests, ensuring accurate data collection and efficient case setup.
- Collaborate with internal teams to manage case transitions and uphold consistent service quality.
- Assess and validate client information for completeness, addressing discrepancies to prevent delays.
- Maintain accurate records of case intake activities in our case management system.
- Prioritize tasks according to client needs, timelines, and service expectations.
- Directly engage with clients to clarify information and build strong relationships.
- Contribute to process enhancement by proposing ideas that improve efficiency and client satisfaction.
- A minimum of 1 year of experience in an intake, customer service, or administrative role; experience in healthcare, legal, social services, or background screening is advantageous.
- Exceptional attention to detail and proficiency in data entry and record management.
- Strong written and verbal communication skills with a focus on client service.
- Familiarity with technology; experience with case management systems or CRM software is a plus.
- Ability to adapt to changing priorities and processes in a dynamic work environment.
- Critical Thinking: Skillful in evaluating information and making informed decisions.
- Communication: Ability to convey information clearly and professionally to clients and colleagues.
- Attention to Detail: Dedication to accuracy and thoroughness in all tasks.
- Collaboration: A team-oriented approach to work effectively across departments.
- Problem-Solving: Proactive in identifying challenges and developing solutions.
We provide ample opportunities for career advancement in a supportive and dynamic environment, allowing you to grow professionally while contributing to our mission.
Company Culture And Values
Our organization is committed to fostering an inclusive and diverse workplace where every employee feels valued. We emphasize teamwork and collaboration, which supports a stimulating and cooperative work atmosphere.
Compensation And Benefits
- 401(k) retirement plan.
- Comprehensive health, dental, and vision insurance.
- Paid time off including vacation, holidays, and flexible time.
- Life and disability insurance.
- Opportunities for career growth.
Candidates must reside in one of the following states: Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.
Why Join Us?
This fully remote position offers flexibility and a chance to be part of a dedicated team committed to delivering exceptional service. If you are eager to make a meaningful impact while enjoying a supportive work environment, we encourage you to apply!
Employment Type: Full-Time
