Remote Intake Specialist for Background Screening

Job Overview

We are seeking a dedicated and detail-oriented Intake Specialist to join our innovative background technology screening team. This remote position offers a unique opportunity to be the first point of contact in our background investigation process, ensuring seamless communication and accurate data management. If you thrive in a fast-paced environment and are passionate about making informed hiring decisions, this role is designed for you.

Key Responsibilities

• Serve as the primary contact for incoming background check requests, ensuring precise data entry and case coordination.
• Collaborate with cross-functional teams, including Investigative Analysts and Verifications, to maintain consistency in service delivery.
• Review client information meticulously for accuracy, addressing any discrepancies to prevent delays.
• Keep detailed, updated records of intake activities within our case management system.
• Prioritize tasks according to client needs and deadlines, ensuring timely handling of cases.
• Communicate effectively with clients to clarify queries and establish robust professional relationships.
• Propose process enhancements to boost efficiency and client satisfaction.
  
  

Required Skills

• Exceptional attention to detail, ensuring high accuracy in all aspects of data entry and record management.
• Strong communication abilities, both written and verbal, emphasizing customer service and relationship-building.
• Proficient with technology and case management systems; familiarity with CRM software is advantageous.
• Adaptability to evolving processes and priorities in a dynamic work setting.
• Critical thinking and problem-solving skills with a proactive approach to overcoming challenges.
• Collaborative spirit, willing to work with colleagues across departments to achieve common objectives.
  
  

Qualifications

• Minimum of 1 year of experience in an intake, customer service, or administrative role; experience in healthcare, social services, legal, or background screening is preferred.
• High school diploma or equivalent.
  
  

Career Growth Opportunities

At our company, we are committed to nurturing the professional development of our team members. As an Intake Specialist, you will have the chance to shape the future of background investigations while contributing to our commitment to excellence. We support our employees in pursuing continuous learning and growth within the organization.

Company Culture And Values

We pride ourselves on our collaborative and growth-oriented work environment. Our core values focus on customer satisfaction, continual improvement, and partnership with our communities and employees. By joining our team, you will become part of a company that prioritizes integrity, transparency, and a commitment to excellence in all aspects of our service.

Compensation And Benefits

• Salary: $15.00 per hour
• Comprehensive benefits package including 401(k), Health, Dental, and Vision Insurance, Paid Time Off, and remote work opportunities.
  
  

If you desire to make a significant contribution and be part of a supportive team that values growth and innovation, we invite you to apply!

Employment Type: Full-Time