What are the responsibilities and job description for the Remote Intake Specialist for Background Checks position at Get It - Executive?
Job Overview
We are in search of a meticulous and organized Intake Specialist to join our team in a fully remote capacity. This pivotal role acts as the first point of contact within our background investigation process, contributing significantly to the efficiency of service delivery for our esteemed clients.
Key Responsibilities
We emphasize professional growth and provide a supportive environment that nurtures career advancement.
Company Culture And Values
Our organization prides itself on fostering an inclusive and diverse workplace where every team member feels valued and empowered. Collaboration and strong client relationships are at the core of our operations.
Compensation And Benefits
If you are committed to ensuring smooth operational processes and are eager to make a meaningful impact while advancing your career, we encourage you to apply.
Employment Type: Full-Time
We are in search of a meticulous and organized Intake Specialist to join our team in a fully remote capacity. This pivotal role acts as the first point of contact within our background investigation process, contributing significantly to the efficiency of service delivery for our esteemed clients.
Key Responsibilities
- Serve as the initial contact for incoming background check requests, ensuring precise data entry and seamless case initiation.
- Partner with internal teams to facilitate case transitions and uphold consistent service quality.
- Review and verify client information to ensure completeness, promptly addressing any discrepancies to prevent delays.
- Maintain accurate and detailed records of case intake activities through a case management system.
- Prioritize tasks effectively based on client needs, timelines, and established service standards.
- Engage directly with clients to clarify information and nurture strong professional relationships.
- Proactively contribute to process enhancements, providing insights to improve operational efficiency and client satisfaction.
- Minimum of 1 year of experience in an intake, customer service, or administrative role. Experience in healthcare, legal, social services, or background screening is advantageous.
- Exceptional attention to detail and accuracy in data management and record-keeping.
- Strong verbal and written communication skills with a focus on client engagement.
- Proficiency with technology; familiarity with case management systems or CRM software is a plus.
- Ability to adapt to evolving priorities and processes in a dynamic environment.
- A high school diploma or equivalent is required.
- Relevant certifications or training in customer service or administrative functions are preferred.
We emphasize professional growth and provide a supportive environment that nurtures career advancement.
Company Culture And Values
Our organization prides itself on fostering an inclusive and diverse workplace where every team member feels valued and empowered. Collaboration and strong client relationships are at the core of our operations.
Compensation And Benefits
- Comprehensive health benefits, including medical, dental, and vision coverage.
- 401(k) retirement plan.
- Paid time off to promote a healthy work-life balance.
- Life and disability insurance.
If you are committed to ensuring smooth operational processes and are eager to make a meaningful impact while advancing your career, we encourage you to apply.
Employment Type: Full-Time
