What are the responsibilities and job description for the Remote Bilingual Healthcare Services Representative - Member | WFH position at Get It - Executive?
Job Overview
We are seeking a dedicated and customer-oriented professional to join our esteemed organization as a Remote Bilingual Healthcare Member Services Representative. This opportunity allows you to make a substantial impact in the lives of our members while working from the comfort of your home, provided you are located within an hour’s commute to our office at 7901 E. Lowry Blvd, Denver, CO 80230.
Key Responsibilities
Joining our team presents a pathway for professional advancement and development within the healthcare sector. We are committed to fostering our employees’ growth and providing skills enhancement initiatives.
Company Culture And Values
Our organization is dedicated to creating a supportive and inclusive work environment where diversity is celebrated. We value collaboration, integrity, and a commitment to excellence in serving our community.
Networking And Professional Opportunities
As a member of our team, you will have the opportunity to expand your professional network, collaborate with a talented team, and participate in skill development programs designed to enhance your career trajectory.
Compensation And Benefits
We offer a competitive salary based on experience, along with comprehensive benefits that support your well-being. Flexible work schedules ensure a balanced work-life dynamic.
Employment Type: Full-Time
We are seeking a dedicated and customer-oriented professional to join our esteemed organization as a Remote Bilingual Healthcare Member Services Representative. This opportunity allows you to make a substantial impact in the lives of our members while working from the comfort of your home, provided you are located within an hour’s commute to our office at 7901 E. Lowry Blvd, Denver, CO 80230.
Key Responsibilities
- Serve as the primary contact for our Spanish- and English-speaking members, delivering exemplary customer service.
- Address inquiries related to benefits, ID card requests, eligibility, billing, and payment processing.
- Accurately update patient profiles and personal information through data entry.
- Utilize advanced technology and dual-screen systems to track interactions and maintain compliance.
- Proficient bilingual communication skills in English and Spanish.
- Strong customer service orientation with the ability to manage a high volume of calls.
- Detail-oriented with proficient data entry skills and experience in dual screen usage.
- Flexibility to work varied hours, including weekends.
- A minimum of 6 months of call center experience, complemented by 2 years in customer service.
- Bilingual proficiency in English and Spanish (bilingual assessment will be required).
- Experience in a healthcare setting is advantageous, though not mandatory.
Joining our team presents a pathway for professional advancement and development within the healthcare sector. We are committed to fostering our employees’ growth and providing skills enhancement initiatives.
Company Culture And Values
Our organization is dedicated to creating a supportive and inclusive work environment where diversity is celebrated. We value collaboration, integrity, and a commitment to excellence in serving our community.
Networking And Professional Opportunities
As a member of our team, you will have the opportunity to expand your professional network, collaborate with a talented team, and participate in skill development programs designed to enhance your career trajectory.
Compensation And Benefits
We offer a competitive salary based on experience, along with comprehensive benefits that support your well-being. Flexible work schedules ensure a balanced work-life dynamic.
Employment Type: Full-Time
