What are the responsibilities and job description for the Remote Certified Medical Assistant - Bilingual Care Coordinator position at Get It - Executive?
Job Overview
We are on the lookout for a passionate Remote Bilingual Care Coordinator (Certified Medical Assistant) to join our esteemed team. In this pivotal role, you will have the opportunity to significantly enhance patient care by providing exceptional coordination services. You will engage with a diverse group of patients, particularly those managing chronic conditions, ensuring they receive the personalized, continuous care they deserve.
Key Responsibilities
We are committed to fostering a culture of growth and development. Our organization provides ample opportunities for career advancement as we expand, ensuring you have a clear pathway for professional development.
Company Culture And Values
Our organization prioritizes personal connections, even in a remote work environment. We maintain a collaborative and supportive team atmosphere that encourages effective communication and teamwork.
Compensation And Benefits
We are an Equal Opportunity Employer and genuinely value diversity. Our employment decisions are based solely on qualifications, merit, and business needs, without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected characteristic.
Employment Type: Full-Time
We are on the lookout for a passionate Remote Bilingual Care Coordinator (Certified Medical Assistant) to join our esteemed team. In this pivotal role, you will have the opportunity to significantly enhance patient care by providing exceptional coordination services. You will engage with a diverse group of patients, particularly those managing chronic conditions, ensuring they receive the personalized, continuous care they deserve.
Key Responsibilities
- Conduct monthly coordination calls with patients, healthcare providers, and pharmacies to facilitate holistic care between office visits.
- Collaborate with medical practices to create and regularly update individualized care plans.
- Identify and tackle social determinants of health while addressing gaps in care to ensure patients receive essential referrals and services.
- Empower patients to take an active role in managing their health and well-being by offering clear, actionable guidance within their care plans.
- Make 30-50 calls daily, engaging with at least 15 patients to deliver approximately 20 minutes of care coordination services.
- Uphold patient privacy and confidentiality in all interactions, strictly adhering to healthcare regulations.
- Minimum of 1 year of experience as a Certified or Registered Medical Assistant (CMA/RMA).
- Proficiency in both Spanish and English, with outstanding verbal and written communication skills.
- Comfortable navigating multiple EMR/EHR systems, Microsoft Office, and Google Suite.
- Strong ability to think on your feet and engage patients with professionalism and empathy.
- Excellent critical thinking skills to effectively address patient inquiries and needs.
- Self-driven and capable of working independently in a vibrant, fast-paced virtual environment.
- Experience in call centers, triage, or care coordination is a beneficial asset.
- Familiarity with geriatrics or case management will be considered advantageous.
- Certification or registration as a Medical Assistant (CMA/RMA) is mandatory.
We are committed to fostering a culture of growth and development. Our organization provides ample opportunities for career advancement as we expand, ensuring you have a clear pathway for professional development.
Company Culture And Values
Our organization prioritizes personal connections, even in a remote work environment. We maintain a collaborative and supportive team atmosphere that encourages effective communication and teamwork.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, mental health days, and paid holidays.
- A chance to be part of a mission-driven team that plays a vital role in helping patients maintain their health and avoid unnecessary hospitalizations.
We are an Equal Opportunity Employer and genuinely value diversity. Our employment decisions are based solely on qualifications, merit, and business needs, without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected characteristic.
Employment Type: Full-Time
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