Remote Coordinator - Client Support | WFH

Job Overview

We are in search of a meticulous and proactive Client Coordinator to become an integral part of our dynamic remote team. In this position, you will provide vital support by managing cases through CMS portals, reviewing client eligibility, and ensuring data integrity. Your role will be critical in delivering exceptional customer service while adhering to applicable regulations and company standards.

Key Responsibilities

• Process and oversee cases within CMS portals, verifying client eligibility and maintaining data accuracy.
• Perform data entry, documentation tracking, and filing with a strong focus on detail and compliance.
• Address client inquiries via email promptly, providing updates, answering questions, and resolving concerns.
• Utilize internal systems and databases to input or retrieve pertinent client information as necessary.
• Coordinate the retrieval of medical records from external sources and ensure their proper upload into internal databases.
• Confirm the completeness and accuracy of medical records prior to further review assignment.
• Work collaboratively with reviewers to assist in delineating treatment or diagnosis details, thereby aiding in the decision-making process concerning insurance claims.
  
  

Required Skills

• Strong data entry capabilities with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional attention to detail, particularly when managing medical records and insurance information.
• Familiarity with medical terminology and prior experience in the healthcare sector is advantageous.
• Customer service expertise with an emphasis on professionalism and problem-solving.
• Competence in navigating and managing multiple databases and systems efficiently.
• Experience in medical record handling and healthcare administration is considered a plus.
  
  

Qualifications

• Must possess reliable internet access and a personal computer for remote work.
• High school diploma or equivalent is required.
• A minimum of one year of experience in medical records or a related field is necessary.
• Ideal candidates will demonstrate attention to detail, the ability to multitask, and adaptability to a fast-paced environment characterized by high email volumes and rapid turnaround times.
  
  

Career Growth Opportunities

This role provides an excellent gateway to gaining valuable experience in healthcare data management, potentially leading to further career advancements in healthcare or administrative roles.

Compensation And Benefits

• Competitive hourly rate of $15.
• Benefits are available, contingent upon employment classification and duration, including:
• Medical, dental, and vision coverage
• Life insurance options for employees and dependents
• 401(k) retirement plan with pre-tax and Roth options
• Short- and long-term disability coverage
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO) and Sick Leave
  

Application Deadline

Applications will be accepted until January 29, 2025.

Employment Type: Contractor