Remote Level II Case Manager

Job Overview

We are seeking a dedicated and empathetic Case Manager Level II to become an integral part of our Post Release Services (PRS) team. This role is ideally suited for individuals with a robust background in trauma-informed care, child welfare, and case management practices. The Case Manager will provide crucial post-release support to children and their sponsors, perform comprehensive assessments, and ensure the overall safety and well-being of the children involved.

Key Responsibilities

• Manage a designated caseload of children and their sponsors, delivering essential post-release services and assessments.
• Conduct thorough home study reports to evaluate the safety and suitability of potential placements for children.
• Collaborate effectively with care providers to ensure that sponsors receive the necessary resources and support.
• Assess and verify the sponsor’s ability to provide a safe and appropriate environment for the child.
• Maintain consistent communication with children and sponsors through virtual and in-person home visits.
• Employ trauma-focused methodologies when working with children and their sponsors, offering brief therapeutic techniques when required.
• Deliver ongoing case management services including assessments, planning, and psychoeducation.
• Document all case activities meticulously while upholding confidentiality standards as per program regulations.
• Report any significant concerns or events to the appropriate authorities and act as a mandated reporter for cases of abuse or neglect.
• Participate in training sessions and meetings, contributing to the ongoing enhancement of case management practices.
• Travel as necessary to conduct in-person home visits, which may include evenings and weekends.
  
  

Required Skills

• Proven ability to actively listen and demonstrate empathy in various situations.
• Aptitude for asking insightful questions to discern the unique needs of clients.
• Capability to build trust and rapport with individuals from diverse backgrounds.
• Flexibility to adapt to new challenges and changing circumstances.
• Effective communication skills, both written and verbal.
• Strong analytical and problem-solving skills, with the ability to assess situations sensitively.
• Excellent organizational skills to manage multiple projects efficiently while under pressure.
• A positive and focused attitude, even in challenging situations.
  
  

Qualifications

• A Bachelor's degree in Social Work (BSW) or a related field such as psychology, sociology, or other behavioral sciences.
• A minimum of 1 year of experience in case management.
• Proficient in drafting comprehensive, professional assessment reports.
• Experience in working with immigrant populations and providing trauma-informed services.
• Familiarity with family preservation, kinship care, child welfare practices, and relevant policies.
• Strong communication abilities for engaging with families, caseworkers, and community partners.
• Discretion in handling sensitive and confidential information.
• Fluency in both English and Spanish, with strong oral and written skills.
• Proficiency in Microsoft Office and data entry systems.
• A valid driver's license and readiness to travel for in-person visits as necessary.
  
  

Career Growth Opportunities

Our organization is committed to fostering the professional development of our employees. Joining our team presents opportunities for skill enhancement through hands-on experience and collaboration with care providers and community partners. We encourage participation in training and continuous learning, ensuring that you stay at the forefront of best practices in the field.

Company Culture and Values

At our organization, we pride ourselves on fostering a culture of empathy, diversity, and collaboration. We prioritize creating an inclusive environment where every team member can thrive, actively listen, and adapt to the diverse needs of our clients. Building trust and rapport is essential as we work together towards a common mission.

Compensation And Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans.
• Generous vacation, sick leave, and holiday allowances.
• 401K matching contributions.
• Employee Assistance Program (EAP) for mental health and well-being support.
• Education discounts with partner institutions.
• Remote work options for eligible roles.
• Company-provided equipment for positions requiring it (e.g., laptop, cellphone).
  
  

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. As an equal opportunity employer, we provide employment opportunities to all individuals regardless of race, color, gender, national origin, age, sexual orientation, disability, or any other legally protected status.

Employment Type: Full-Time