What are the responsibilities and job description for the Remote Senior Implementation Project Manager | WFH position at Get It - Executive?
Job Overview
We are seeking a highly skilled Senior Implementation Project Manager to lead and enhance large-scale customer implementations for a pioneering SaaS solution designed for the heavy-duty repair shop sector. In this pivotal role, you will actively manage key customer projects while also crafting scalable processes that support our growth trajectory. This position offers an excellent opportunity to establish and direct a high-performing project management team within our organization.
Key Responsibilities
This position provides significant potential for professional growth, allowing you to play a vital role in shaping the future of our project management team and expanding our capabilities in the SaaS implementation landscape.
Company Culture And Values
Our company fosters a collaborative and dynamic work environment that values innovation and excellence in customer service. We are committed to building strong client relationships and promoting a culture of teamwork and support.
Employment Type: Full-Time
We are seeking a highly skilled Senior Implementation Project Manager to lead and enhance large-scale customer implementations for a pioneering SaaS solution designed for the heavy-duty repair shop sector. In this pivotal role, you will actively manage key customer projects while also crafting scalable processes that support our growth trajectory. This position offers an excellent opportunity to establish and direct a high-performing project management team within our organization.
Key Responsibilities
- Direct the comprehensive implementation of SaaS solutions for high-value clients (ranging from \(50K to \)100K ARR), ensuring a smooth and effective onboarding experience.
- Assist clients with system configuration, financial integrations (including QuickBooks and Sage), data migration, user training, and setups across multiple locations.
- Define project scope, deliverables, timelines, and success metrics, fostering collaboration among customers, sales teams, and internal stakeholders.
- Develop and manage intricate project plans to guarantee timely and budget-conscious delivery.
- Coordinate cross-functional teams including trainers, data specialists, and solutions consultants to ensure seamless project execution.
- Identify and rectify inefficiencies while promoting process enhancements to boost scalability and efficiency.
- Create reusable resources such as project templates, best practices, and checklists to facilitate future implementations.
- Lead customer meetings, monitor project progress, tackle challenges, and ensure stakeholder alignment.
- Contribute to the advancement of the project management function, focusing on expanding capabilities over the next 12-24 months.
- 5-8 years of experience in managing SaaS or IT system implementations, specifically focused on financial system integrations and data migrations.
- Demonstrated ability to lead cross-functional teams and navigate clients through complex technical initiatives.
- Strong understanding of SaaS business models and technical integrations, particularly in financial systems and data migrations.
- Proven track record in leading large-scale client implementations through both tactical execution and strategic process development.
- Proficiency with project management tools (such as Jira, Asana, Monday.com, or Smartsheet).
- Excellent communication and organizational skills, fostering the development of robust client relationships.
- Experience in risk management, financial oversight, and vendor collaboration.
- Preferred certifications: PMP, CSM, or other project management credentials.
- Background in professional services P&L management, encompassing project financials and business metrics.
This position provides significant potential for professional growth, allowing you to play a vital role in shaping the future of our project management team and expanding our capabilities in the SaaS implementation landscape.
Company Culture And Values
Our company fosters a collaborative and dynamic work environment that values innovation and excellence in customer service. We are committed to building strong client relationships and promoting a culture of teamwork and support.
Employment Type: Full-Time
