What are the responsibilities and job description for the Bilingual Representative - Dental Patient Services English/Spanish position at Get It - Hospitality?
Job Overview
We are seeking a dedicated and detail-oriented Dental Patient Services Representative who is bilingual in English and Spanish to join our esteemed community health center located in Ossining, NY. This role offers a unique opportunity to contribute to transformative healthcare services while advancing your career in a supportive environment known for its commitment to professional growth and community impact.
Key Responsibilities
At our organization, we are dedicated to supporting your professional development through ongoing training and mentorship. As a member of our team, you will have access to abundant opportunities for career advancement as you contribute to our mission of enhancing community health.
Company Culture And Values
Join a culture that prioritizes inclusivity and values the contributions of each team member. Our organization, a pioneering Federally Qualified Health Center, is committed to accessible, equitable, and culturally competent healthcare, fostering healthier communities through comprehensive services.
Compensation And Benefits
We offer a competitive salary along with a comprehensive benefits package that encompasses health and wellness initiatives. You will also be eligible for our Retention Bonus Plan, which provides a quarterly bonus of $750 after your first three months of employment, contingent upon your status as an active employee in good standing. This ongoing appreciation of your contributions continues until December 2025.
If you are ready to embark on a rewarding career where you can make a meaningful impact in the community, we invite you to connect with us!
Employment Type: Full-Time
We are seeking a dedicated and detail-oriented Dental Patient Services Representative who is bilingual in English and Spanish to join our esteemed community health center located in Ossining, NY. This role offers a unique opportunity to contribute to transformative healthcare services while advancing your career in a supportive environment known for its commitment to professional growth and community impact.
Key Responsibilities
- Collect and accurately input patient data, including insurance information, copayments, and contact details into our electronic health record system (eCW).
- Ensure smooth patient flow by promptly notifying healthcare providers of patient arrivals, managing any delays, and maintaining clear communication with both patients and clinical staff.
- Address inquiries from patients, prospective patients, and visitors with professionalism and courtesy.
- Provide required documentation, including forms and office policies, to patients.
- Schedule appointments for both new and returning patients based on provider availability.
- Process payments from uninsured patients efficiently.
- Verify the insurance eligibility of patients.
- Conduct reminder calls to patients regarding their upcoming appointments.
- Bilingual proficiency in English and Spanish is essential.
- At least one year of proven customer service experience, preferably in a healthcare setting.
- Strong organizational and time management capabilities.
- Excellent verbal and written communication skills, adept at engaging with a diverse patient demographic.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A flexible, solutions-oriented approach to problem-solving.
- Commitment to providing high-quality care to low-income and underserved populations.
- High School Diploma or equivalent is required; an Associate's degree or administrative certification is preferred.
- Previous experience in a receptionist or customer service capacity is advantageous.
- Comfortable navigating a fast-paced work environment with multiple providers.
- Enthusiastic about continuous learning and improvement within the healthcare sector.
At our organization, we are dedicated to supporting your professional development through ongoing training and mentorship. As a member of our team, you will have access to abundant opportunities for career advancement as you contribute to our mission of enhancing community health.
Company Culture And Values
Join a culture that prioritizes inclusivity and values the contributions of each team member. Our organization, a pioneering Federally Qualified Health Center, is committed to accessible, equitable, and culturally competent healthcare, fostering healthier communities through comprehensive services.
Compensation And Benefits
We offer a competitive salary along with a comprehensive benefits package that encompasses health and wellness initiatives. You will also be eligible for our Retention Bonus Plan, which provides a quarterly bonus of $750 after your first three months of employment, contingent upon your status as an active employee in good standing. This ongoing appreciation of your contributions continues until December 2025.
If you are ready to embark on a rewarding career where you can make a meaningful impact in the community, we invite you to connect with us!
Employment Type: Full-Time
