Marketing Manager and Service Writer (Automotive)

Job Title: Service Writer and Marketing Manager (Automotive)

Salary: \(16 to \)22 per hour

About Our Company

We are an expanding automotive service provider dedicated to excellence and professionalism in customer service and marketing. Our mission is driven by the belief that the success of our organization is intrinsically linked to the success of our team members. We foster a collaborative and encouraging work environment where passion for customer service and marketing can thrive.

Why You Should Consider Joining Us

• We prioritize your professional growth and well-being within a supportive, team-oriented setting.
• This is more than just a job; it is an opportunity to build a fulfilling career in the automotive industry.
  
  

What We Provide

• Competitive compensation with bonus potentials
• A structured work schedule: Monday to Friday, with weekends off
• Flexible work arrangements
• Two weeks of paid vacation and paid holidays
• 401(k) retirement plan with employer contributions
• Comprehensive health, dental, and vision insurance
• Life insurance benefits
• Opportunities for industry-specific training and development
• Employee discounts to promote work-life balance
  
  

Key Responsibilities

• Deliver outstanding customer service to all clients
• Efficiently manage scheduling and appointments
• Accurately collect vehicle and customer information
• Complete repair orders with precision
• Oversee customer appointments and ensure satisfaction
• Build and nurture relationships with customers and fleet accounts
• Initiate and manage effective social media marketing campaigns
• Communicate with customers through various social media channels
• Organize and lead community events
• Monitor and manage inventory levels
• Strive to maintain high levels of customer satisfaction and retention
  
  

Required Skills

• Minimum of one year of customer service experience
• Strong organizational abilities to manage customer communications and scheduling
• Proficiency in social media management and local marketing strategies
• Capability to coordinate and organize community events
  
  

Qualifications

• Preferred: Two or more years of customer service experience
• Preferred: One year of experience in the automotive sector
• Preferred: A college degree or equivalent experience
  
  

Job Type

• Full-time (part-time roles may be considered)
  
  

Location:

• Brodhead, WI
  
  

Remote Work

• Not applicable
  
  

Additional Requirements

• Must be authorized to work in the USA
• Ability to pass background checks
• Valid driver's license is essential
  
  

Working Hours

• 8 AM to 5 PM
  
  

We eagerly anticipate welcoming a new member to our team who shares our commitment to outstanding customer service and innovative marketing in the automotive industry.

Employment Type: Part-Time