Marketing Manager and Service Writer (Automotive)

Job Title: Service Writer and Marketing Manager (Automotive)

Job Overview

We are seeking a dedicated and dynamic Service Writer and Marketing Manager to enhance our customer service and marketing initiatives within the automotive sector. This role is perfect for individuals who excel in interpersonal communication and possess a passion for creating memorable customer experiences. Join our progressive team and embark on a fulfilling career path that emphasizes collaboration and support.

Key Responsibilities

• Deliver exceptional customer service while managing appointments and repair orders.
• Collect vehicle information and ensure seamless coordination of customer visits.
• Foster and maintain robust relationships with both individual customers and fleet accounts.
• Design and implement effective social media marketing campaigns.
• Engage actively with customers across various social media platforms including Facebook, Google, and Yelp.
• Organize and manage local events, enhancing community interaction and outreach.
• Oversee inventory management to ensure optimal service delivery.
• Strive for unparalleled customer satisfaction and loyalty.
  
  

Required Skills

• Minimum of 1 year of customer service experience.
• Proven ability to multitask, manage schedules, and handle customer inquiries efficiently.
• Proficiency in managing social media channels and executing local advertising strategies.
• Strong organizational skills to plan and execute community-focused events.
  
  

Qualifications

• At least 2 years of customer service experience is preferred.
• Automotive industry familiarity is advantageous but not mandatory.
• A college degree or equivalent experience is preferred.
  
  

Career Growth Opportunities

We are committed to your professional development, providing ongoing industry training and resources to help you thrive in your career. Our focus on internal growth allows you to advance alongside the company.

Company Culture And Values

Our organization prides itself on fostering a positive and inclusive work environment where teamwork is paramount. We believe in recognizing and rewarding collective success, ensuring all team members feel valued and empowered.

Compensation And Benefits

• \(14 - \)20 per hour, commensurate with experience.
• Competitive incentive and bonus structures.
• Monday through Friday work schedule with no weekend obligations.
• Flexible working hours to promote work-life balance.
• Paid Time Off including 2 weeks of vacation and holiday pay.
• 401(k) plan with company contributions.
• Comprehensive health coverage including dental and vision benefits.
• Life insurance and employee discounts available.
  
  

If you are eager to elevate your career within a vibrant and supportive team, we invite you to apply and join us in delivering outstanding customer service in the automotive industry.

Employment Type: Part-Time