What are the responsibilities and job description for the Remote Cruise Coordinator | WFH Opportunity position at Get It - Hospitality?
Job Overview
Join our dynamic team as a Cruise Coordinator, where your passion for exceptional guest experiences and social media engagement will thrive. As a leader in Nashville’s premier passenger vessel operations, we offer unique aquatic adventures. This position is ideal for proactive self-starters with a strong dedication to customer service.
Key Responsibilities
This role provides an environment conducive to learning and professional advancement within a thriving small business, allowing you to engage in diverse aspects of cruise operations and marketing.
Company Culture And Values
Our company thrives on collaboration and creativity, fostering a work environment that encourages employee growth while delivering exceptional customer service. We believe in building a diverse and inclusive team that reflects our values.
Compensation And Benefits
Join our dynamic team as a Cruise Coordinator, where your passion for exceptional guest experiences and social media engagement will thrive. As a leader in Nashville’s premier passenger vessel operations, we offer unique aquatic adventures. This position is ideal for proactive self-starters with a strong dedication to customer service.
Key Responsibilities
- Guest Experience Management: Facilitate reservations, provide comprehensive information on options and pricing, and ensure effective communication throughout the booking journey.
- Hospitality Excellence: Foster a friendly and inviting atmosphere for all guests, showcasing professionalism and outstanding customer service.
- Scheduling Coordination: Oversee the cruise schedule, ensuring seamless 7-day coverage in collaboration with the team.
- Social Media Engagement: Develop and curate captivating content for platforms such as Facebook, Instagram, and TikTok, while strategizing to enhance our digital presence.
- Marketing Contributions: Research innovative strategies to engage new audiences and assist in content development for promotional initiatives.
- Collaborative Teamwork: Partner with colleagues to support daily operational tasks and contribute to the overall success of our cruise offerings.
- Strong customer service aptitude and hospitality skills.
- Professional and clear communication abilities.
- Initiative and capability to prioritize and meet deadlines.
- Familiarity with content creation and social media platforms.
- Proficiency in Google Suite (Sheets, Docs, Forms) and organizational tools.
- A background in hospitality and customer service is essential.
- Effective communication demonstrated through past experiences.
- Experience in social media management and content creation is valued.
This role provides an environment conducive to learning and professional advancement within a thriving small business, allowing you to engage in diverse aspects of cruise operations and marketing.
Company Culture And Values
Our company thrives on collaboration and creativity, fostering a work environment that encourages employee growth while delivering exceptional customer service. We believe in building a diverse and inclusive team that reflects our values.
Compensation And Benefits
- Competitive Pay: \(18 - \)25 per hour.
- Flexible Schedule: Preferred availability is from Sunday through Tuesday/Wednesday, with options for flexibility.
- Perks: Opportunities for remote work, team benefits, and a collaborative atmosphere that nurtures creativity and innovation.
