What are the responsibilities and job description for the Remote Part-Time Reservations Agent Ambassador | WFH position at Get It - Hospitality?
Elevate Your Career as a Reservations Ambassador Agent (Part-Time - Remote)
Are you passionate about delivering unparalleled guest experiences? We invite you to join our dynamic team as a Reservations Ambassador Agent at our exquisite property in Aspen, CO. This role is integral to our mission of transforming the hospitality landscape through creativity, personalization, and collaboration.
Position Overview
In this pivotal role, you will be responsible for managing reservation inquiries and ensuring exceptional service delivery. Your contributions will enhance the guest experience by facilitating seamless bookings, coordinating concierge services, and supporting various front office operations.
Key Responsibilities
Our organization prides itself on fostering a culture that celebrates individuality, creativity, and teamwork. You will be part of an environment that values positive interactions and promotes a network of diverse personalities, enhancing both personal and professional growth.
Career Growth Opportunities
Joining our team opens doors to professional development within the luxury hospitality sector, empowering you to advance your career and explore diverse pathways in hotel management and guest services.
Compensation And Benefits
Employment Type: Part-Time
Are you passionate about delivering unparalleled guest experiences? We invite you to join our dynamic team as a Reservations Ambassador Agent at our exquisite property in Aspen, CO. This role is integral to our mission of transforming the hospitality landscape through creativity, personalization, and collaboration.
Position Overview
In this pivotal role, you will be responsible for managing reservation inquiries and ensuring exceptional service delivery. Your contributions will enhance the guest experience by facilitating seamless bookings, coordinating concierge services, and supporting various front office operations.
Key Responsibilities
- Convert reservation inquiries into confirmed bookings.
- Collaborate with the Reservations team and Front Office to facilitate guest arrivals, room assignments, and inquiries regarding hotel amenities.
- Audit forthcoming reservations for precision and fulfillment of guest preferences.
- Assist in managing guest calls related to dining reservations, transportation arrangements, and concierge services.
- Process Banquet Event Orders (BEO) for the Sales and Reservations teams.
- Ensure accuracy of all hotel reservations using the Maestro software system.
- A strong passion for luxury hospitality and guest service.
- Excellent verbal and written communication abilities.
- Robust attention to detail with the capacity to manage multiple tasks in a dynamic environment.
- Proficiency in Microsoft Office and adaptability to various software applications.
- Creative problem-solving skills to address guest needs and challenges.
- High school diploma or GED.
- Preferred experience in hospitality or guest service roles.
- Familiarity with reservation management systems is advantageous.
Our organization prides itself on fostering a culture that celebrates individuality, creativity, and teamwork. You will be part of an environment that values positive interactions and promotes a network of diverse personalities, enhancing both personal and professional growth.
Career Growth Opportunities
Joining our team opens doors to professional development within the luxury hospitality sector, empowering you to advance your career and explore diverse pathways in hotel management and guest services.
Compensation And Benefits
- Pay Rate: $24/hour
- Annual and seasonal bonus opportunities.
- Medical, dental, and vision benefits.
- Employee Assistance Program.
- Hotel discounts and discounted bus passes.
- Paid vacation, sick leave, and volunteer days.
- IRA retirement plan and employee incentive programs.
Employment Type: Part-Time
Salary : $24
