Remote Senior Project Manager for Implementation

Job Title: Senior Implementation Project Manager - Remote

Job Overview

We are actively seeking an accomplished Senior Implementation Project Manager to become a pivotal part of our dynamic team. This role focuses on spearheading the implementation of our vertical SaaS solution, specifically designed for the heavy-duty repair shop industry. You will play a crucial role in executing substantial projects while also establishing repeatable processes and scalable resources to facilitate our future growth. Your main objective will be to implement our most critical customer projects and to strengthen our project management capabilities.

Key Responsibilities

• Implementation Leadership: Manage the initiation and execution of SaaS implementations for clients with annual recurring revenue (ARR) of \(50k-\)100k , guiding them through product configurations, back-office system integrations, data loading, training, and multi-location setups.
• Project Planning: Collaborate with clients, sales teams, senior management, and internal departments to define project scope, objectives, deliverables, and timelines.
• Project Management: Construct and oversee detailed project plans to guarantee the timely and budget-conscious delivery of client-facing initiatives.
• Team Coordination: Collaborate with cross-functional teams, including trainers, data specialists, and solutions consultants, to ensure seamless execution of project phases.
• Process Improvement: Identify inefficiencies and automation opportunities, driving ongoing enhancements to improve scalability and operational efficiency.
• Asset Development: Generate reusable project assets such as templates, best practices, and checklists to optimize future client implementations.
• Stakeholder Engagement: Conduct internal and external meetings to align stakeholders, monitor project progress, and address any emerging issues.
• Project Management Function Development: Lead the establishment of a project management function within the organization, preparing for future team growth and capability enhancement over the next 12-24 months.
  
  

Required Skills

• Profound understanding of SaaS business models and technical integrations, particularly with financial systems (QuickBooks, Sage) and data migrations.
• Demonstrated success in leading large-scale, client-facing implementations, coupled with experience in both execution and strategic process development.
• Proficiency in managing and prioritizing multiple projects while achieving successful results.
• Familiarity with project management tools (e.g., Jira, Asana, Monday.com, Smartsheet) and a flexible approach to project management methodologies.
• Exceptional communication and organizational capabilities, enabling collaboration across departments and the establishment of strong client relationships.
• Solid knowledge of risk management, financial oversight, and vendor relations.
  
  

Qualifications

• Required:
• 5-8 years of experience in managing SaaS or IT system implementations, especially regarding financial system integrations and data migrations.
• Proven experience in leading cross-functional teams and guiding clients through complex technical implementations.
• Preferred:
• Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent project management certification.
• Background in private equity-backed vertical SaaS or consulting environments.
• Familiarity with back-office financial management systems (QuickBooks, Sage) and AR/AP concepts.
• Experience with internal professional services P&L management, including service packaging, project financials, and professional services metrics.
  

Career Growth Opportunities

This position presents a valuable opportunity to develop a project management function within the company, with strategic plans for team growth and capability building anticipated over the next 12-24 months.

We invite motivated professionals who are passionate about leading projects and making significant contributions to our customers to apply. Join us in shaping the future of project management within our organization.

Employment Type: Full-Time