What are the responsibilities and job description for the Remote Senior Client Manager | WFH position at Get It Jobs?
Senior Client Manager - Remote
Job Overview
Join our dynamic team as a Senior Client Manager where you will be the cornerstone of our client relations, ensuring our clients achieve exceptional results through our innovative digital marketing solutions. In this fully remote role, you will leverage your expertise to guide clients in the real estate sector across the United States, fortifying our standing as a leading agency in the industry.
Key Responsibilities
We are committed to your professional development and offer clear pathways for advancement within our rapidly expanding organization. You will receive robust training and support to ensure your success.
Company Culture And Values
As a leader in digital marketing for the real estate sector, we prioritize innovation and client success. Our work environment fosters collaboration and encourages a proactive approach to client engagement, making it an ideal setting for motivated professionals.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Join our dynamic team as a Senior Client Manager where you will be the cornerstone of our client relations, ensuring our clients achieve exceptional results through our innovative digital marketing solutions. In this fully remote role, you will leverage your expertise to guide clients in the real estate sector across the United States, fortifying our standing as a leading agency in the industry.
Key Responsibilities
- Serve as the primary liaison for our clientele, ensuring their needs are met with precision and care.
- Execute onboarding processes for new clients, guaranteeing a seamless integration into our services.
- Collaborate effectively with internal teams, including media buying and delivery, to facilitate a smooth account setup.
- Maintain and update client CRM systems to track interactions and address client concerns proactively.
- Engage in consistent communication with clients, fostering strong relationships and ensuring satisfaction.
- Coordinate and organize in-depth strategy calls to align client goals with our services.
- Keep a comprehensive to-do list of client requests and ensure timely follow-ups.
- Provide coaching to clients, empowering them to maximize their outcomes.
- Approach every client interaction with a problem-solving mindset and demonstrate leadership qualities.
- Minimum of 2 years’ experience in client management, customer retention, or customer relationship management.
- Exceptional communication and problem-solving abilities.
- Strong organizational skills and meticulous attention to detail.
- Preferred experience in phone sales, appointment scheduling, or lead generation.
- Coaching or sales management experience is an advantage.
- Proven leadership skills with a proactive, results-oriented attitude.
- Ability to maintain a reliable and distraction-free remote workspace.
- A positive mindset focused on growth and continuous improvement.
- Candidates should possess at least 2 years of experience in customer service, B2B sales, customer relationship management, and customer retention.
We are committed to your professional development and offer clear pathways for advancement within our rapidly expanding organization. You will receive robust training and support to ensure your success.
Company Culture And Values
As a leader in digital marketing for the real estate sector, we prioritize innovation and client success. Our work environment fosters collaboration and encourages a proactive approach to client engagement, making it an ideal setting for motivated professionals.
Compensation And Benefits
- Starting Salary: \(48,000, with potential earnings exceeding \)120,000 based on performance.
- Performance-based bonuses and incentives to reward your contributions.
- Flexible work arrangements allowing you to thrive in a remote setting.
- Standard schedule: Monday through Friday, with occasional weekend availability as needed.
Employment Type: Full-Time
