Client Services Manager / Senior Manager - US - Remote | Full-Time

Position: Manager / Senior Manager, Client Services (Remote, Full-Time)

Join our dynamic team as a Manager / Senior Manager in Client Services, where your expertise in market research and sales will be highly valued. This role is ideal for motivated professionals possessing a few years of experience in account management or client services, or those eager to advance their careers in this exciting field.

In this client-centric sales position, you will be dedicated to enhancing client relationships, uncovering new delivery opportunities, and maximizing client satisfaction.

Key Responsibilities

• Cultivate and expand existing client accounts while exploring new opportunities within them.
• Forge lasting relationships through presentations, meetings, networking, and industry events.
• Propel sales efforts to achieve ambitious growth targets and elevate account revenue.
• Present innovative solutions to Fortune 500 companies, aligning them with their strategic objectives.
• Stay abreast of competitor activities and effectively communicate our unique advantages.
• Utilize CRM tools to enhance client retention efforts.
• Collaborate with diverse internal teams, including marketing, pre-sales, insights, and R&D, to drive growth initiatives.
• Lead and facilitate the RFP/RFI process with a dedicated team.
  
  

Required Skills

• 3 years of experience in market research or consumer behavior.
• 2 years of sales experience in market research, or a strong desire to transition into a commercial role.
• Exceptional communication, negotiation, and proposal development skills.
• Proven success in account management and customer communication.
• Native-level proficiency in both spoken and written English.
• A collaborative approach with strong problem-solving capabilities.
• A passion for innovation, consumer insights, and marketing.
  
  

Career Growth Opportunities

As a Client Services Manager or Senior Manager, you will receive mentorship from seasoned professionals and be part of a collaborative team structure, promoting both professional development and career advancement.

Company Culture And Values

We pride ourselves on fostering a culture of innovation, collaboration, and courage, where every team member’s ideas are valued. Our commitment to delivering exceptional client value creates a fulfilling work environment that emphasizes personal and professional growth.

Compensation And Benefits

• Competitive base salary with uncapped, progressive commissions.
• 23 days of paid leave, including company-wide breaks between Christmas and New Year.
• Education and development budgets to support your ongoing growth.
• Mobile phone subscription.
• Opportunities for international team-building excursions.
• Personalized benefits tailored to your needs.
  
  

We invite you to explore this exceptional opportunity to join a leading behavioral insights firm, dedicated to transforming how clients understand their consumers in a rapidly evolving market.

Employment Type: Full-Time