What are the responsibilities and job description for the eCommerce Coordinator Full-Time Position position at Get It - Marketing?
eCommerce Coordinator
Join Our Dynamic Team!
At our esteemed company, we prioritize a harmonious work-life balance and foster a collaborative atmosphere. If you seek a role where your contributions can lead to genuine impact, this is your chance to shine!
Position Overview
We are on the lookout for a meticulous eCommerce Coordinator to oversee our online storefronts, ensuring optimal product configuration, precise pricing, and enhanced user engagement. This multifaceted role integrates both technical acumen and creative flair, encompassing storefront management, order fulfillment, reporting, and customer interaction. The ideal candidate will possess exceptional organizational skills, be hands-on, and thrive in a dynamic setting while collaborating with diverse teams to deliver exceptional client experiences.
Key Responsibilities
Application Process
If you are a detail-oriented professional eager to make a significant impact, we encourage you to apply! Please submit your resume and complete the Culture Index Survey to begin your journey with us.
Employment Type: Full-Time
Join Our Dynamic Team!
At our esteemed company, we prioritize a harmonious work-life balance and foster a collaborative atmosphere. If you seek a role where your contributions can lead to genuine impact, this is your chance to shine!
Position Overview
We are on the lookout for a meticulous eCommerce Coordinator to oversee our online storefronts, ensuring optimal product configuration, precise pricing, and enhanced user engagement. This multifaceted role integrates both technical acumen and creative flair, encompassing storefront management, order fulfillment, reporting, and customer interaction. The ideal candidate will possess exceptional organizational skills, be hands-on, and thrive in a dynamic setting while collaborating with diverse teams to deliver exceptional client experiences.
Key Responsibilities
- Manage the design, construction, and upkeep of eCommerce storefronts, focusing on product setup, budget management, and pricing strategies.
- Ensure seamless storefront functionality, optimizing user experiences while maintaining engaging and well-organized displays.
- Collaborate closely with graphic designers to produce accurate product imagery, promotional banners, and curated category layouts.
- Conduct regular audits to confirm product pricing accuracy and availability.
- Efficiently pack, ship, and oversee on-site orders, maintaining high accuracy.
- Perform data entry related to order processing, along with weekly audits to resolve order holds and ensure timely fulfillment.
- Supervise major promotional events, tracking orders and inventory to prevent issues and guarantee smooth execution.
- Generate in-depth reports for clients covering current offerings, order histories, and budget utilization.
- Monitor platform performance, utilizing sales trends and customer feedback for ongoing optimization.
- Provide customized demonstrations of the eCommerce platform, showcasing product features and offerings.
- Assist clients with user account setups, budget assessments, login troubleshooting, and other inquiries.
- Develop and manage promotional codes tailored to client requirements and marketing initiatives.
- Deliver friendly and professional customer support via phone and email, ensuring inquiries are directed to the appropriate teams as necessary.
- Cultivate strong client relationships, guaranteeing a seamless and positive experience.
- Prepare outgoing shipments with utmost care, ensuring proper packing, labeling, and scheduling for deliveries.
- Receive incoming shipments, verifying contents against packing slips and inspecting for quality and accuracy.
- Maintain meticulous shipping and inventory records for tracking and reporting.
- Assist with the creation of custom kits, promotional packages, or gift bundles as per client requests.
- Collaborate with the team on seasonal campaigns, bulk orders, and other special projects.
- Undertake additional tasks as required, ensuring deadlines are consistently met with high-quality outcomes.
- Strong attention to detail and organizational capabilities, with the capacity to manage multiple tasks in a fast-paced environment.
- Excellent communication and problem-solving skills, with a customer-centric approach.
- Ability to work independently while thriving in a team-oriented atmosphere.
- Adaptability to shifting priorities and tasks.
- Self-motivated with a positive outlook and a strong drive to succeed.
- Proficiency in Microsoft Office and Google Suite applications.
- Ability to analyze data and produce insightful reports.
- Previous customer service experience is beneficial.
- Familiarity with USPS, UPS, and FedEx shipping procedures is advantageous.
- Capability to lift up to 35 lbs unassisted, manage shipments, and stand for extended periods as needed.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience.
- A minimum of 2 years' experience in managing eCommerce platforms, particularly with storefront management systems.
- Engage in professional growth opportunities within a rapidly expanding company.
- Experience a collaborative and innovative work environment.
- Enjoy discounts on company products.
- Receive a competitive salary starting at $50,000 annually.
Application Process
If you are a detail-oriented professional eager to make a significant impact, we encourage you to apply! Please submit your resume and complete the Culture Index Survey to begin your journey with us.
Employment Type: Full-Time
Salary : $50,000
