What are the responsibilities and job description for the Product Line Manager, Senior Foundry Services position at Get It - Marketing?
Job Overview
We are actively seeking a dedicated and experienced Senior Product Line Manager to lead our Foundry Services division. This pivotal role emphasizes customer success and involves the management of customer accounts, oversight of development programs, and a commitment to operational excellence. You will work in a collaborative environment, partnering with sales, engineering, and operations teams to achieve outstanding results and build lasting customer relationships.
Key Responsibilities
As the Senior Product Line Manager, your core responsibilities will include:
We are looking for a detail-oriented professional with the following competencies:
Our organization is dedicated to fostering professional growth and development. We believe in empowering our employees to take initiative and advance their careers within our innovative environment.
Company Culture and Values
Our company is built on collaboration, attention to detail, and a strong commitment to operational excellence. We encourage a dynamic workplace where teamwork is paramount, and employees are motivated to drive customer success.
Networking and Professional Opportunities
Joining our team offers valuable networking and skill development opportunities, enabling you to expand your professional relationships and engage with industry leaders.
Employment Type: Full-Time
We are actively seeking a dedicated and experienced Senior Product Line Manager to lead our Foundry Services division. This pivotal role emphasizes customer success and involves the management of customer accounts, oversight of development programs, and a commitment to operational excellence. You will work in a collaborative environment, partnering with sales, engineering, and operations teams to achieve outstanding results and build lasting customer relationships.
Key Responsibilities
As the Senior Product Line Manager, your core responsibilities will include:
- Managing Customer Accounts: Cultivating exceptional service and establishing robust, long-lasting relationships.
- Overseeing Customer Programs: Leading development initiatives from inception through to successful completion.
- Driving Operations: Collaborating with operational teams to align with business objectives and fulfill commitments.
- Creating Quotes and Proposals: Working alongside sales and engineering to produce precise quotes, statements of work, and proposals to seize new opportunities.
- Facilitating New Customer Onboarding: Organizing initial meetings, scheduling agendas, and ensuring comprehensive readiness of presentation materials.
- Hosting Customer Meetings: Conducting regular status updates on projects and addressing any client concerns.
- Managing Budgets: Overseeing customer-related budgets, tracking expenditures, and ensuring financial integrity.
- Coordinating Order Fulfillment: Processing sales orders, managing fulfillment, and tracking revenue through the ERP system.
- Forecasting Revenue: Delivering clear revenue projections on annual, quarterly, and monthly bases, with weekly updates as necessary.
- Planning and Tracking Programs: Developing project timelines, establishing schedules, monitoring deliverables, and creatively resolving challenges.
- Overseeing Vendor Management: Procuring and scheduling third-party services to support program requirements.
- Optimizing Operations: Ensuring efficient manufacturing processes and timely delivery of customer orders.
- Escalating Issues: Communicating significant concerns to senior management when appropriate.
We are looking for a detail-oriented professional with the following competencies:
- Proficiency in Microsoft Office, particularly Excel.
- Outstanding customer service and communication skills.
- Strong time management capabilities.
- In-depth knowledge of semiconductor processes and technologies, including photolithography, etching, CVD, PVD, and metrology.
- Familiarity with systems such as NetSuite or Oracle PLM is a plus.
- A proactive mindset, thriving in a fast-paced environment and adept at managing multiple priorities independently and collaboratively.
- A Bachelor's degree or higher (an MBA is preferred).
- A minimum of 7 years of experience in account and/or program management, ideally within the semiconductor or related sectors.
- At least 5 years of experience in order management, customer service, sales, or related roles.
Our organization is dedicated to fostering professional growth and development. We believe in empowering our employees to take initiative and advance their careers within our innovative environment.
Company Culture and Values
Our company is built on collaboration, attention to detail, and a strong commitment to operational excellence. We encourage a dynamic workplace where teamwork is paramount, and employees are motivated to drive customer success.
Networking and Professional Opportunities
Joining our team offers valuable networking and skill development opportunities, enabling you to expand your professional relationships and engage with industry leaders.
Employment Type: Full-Time
