What are the responsibilities and job description for the Senior Product Line Manager, Foundry Services position at Skorpios Technologies, Inc.?
Description
The Senior Product Line Manager role encompasses responsibilities involving account, program and operations management. They are responsible for managing all facets of their customer accounts and projects as well as driving the sales, engineering and operations functions. This is a customer facing role, and as such, is key to the success of the business.
Responsibilities
- Customer account management - provide excellent customer service
- Customer program management – manage all aspects of development programs
- Operations management – work with operations to achieve committed business outcomes
- Quote and Proposal generation – work with sales and engineering to provide quotes, SOWs, proposals, etc, in order to capture new business
- New customer onboarding - run new customer kick-off meetings, including setting meeting itinerary, and making sure presentations and materials are in place
- Run regular customer meetings for project status reviews as needed
- Manage customer budgets and project spend
- Work with engineering and sales teams on program scoping and quote generation
- Sales order creation, order fulfillment, and revenue recognition within ERP system
- Provide annual, quarterly, and monthly revenue forecasts
- Manage and monitor forecast updates weekly
- Program management – set up project plans, establish and track schedule, deliverables, and spending. Identify issues and drive teams to provide creative solutions
- Vendor Management – Procure and schedule 3rd party services as required
- Operations management - WIP starts/changes in manufacturing execution system (MES), ensure timely lot execution through fab, customer order shipment
- Escalate issues and concerns to senior management as appropriate
Requirements
- Bachelor’s degree or higher
- Minimum of 7 years of account and/or program management experience in the semiconductor or a related industry
- 5 years of business experience in order management, customer service, sales, accounting, accounts/program management or a similar combination of roles
- Demonstrated ability to concurrently manage multiple competing priorities and projects
- Proficiency in Microsoft Office suite, particularly Excel
Preferred Education and Experience
- MBA
- Knowledge of NetSuite, Oracle PLM, and Workstream or other foundry MES system
- Management or supervisory experience
- ITAR program experience
Competencies
- Must have strong knowledge of semiconductor processes including but not limited to photolithography, CMP, wet and dry Etching including DRIE, CVD, PVD, and various Metrology technologies
- Experience in order management, customer service, sales, accounts/program management
- Excellent customer service skills
- Extraordinary written and verbal communication skills
- Positive and professional attitude
- Great time management skills
- Self-Starter, detail oriented
- Ability to effectively work independently and with a team
- Ability to effectively multi-task
Supervisory Responsibilities
None
Work Environment
Work is primarily performed in a temperature-controlled, open cubicle setting. Frequent interruptions and conversational noise can be expected.
Physical Demands
- Constantly in a stationary position, often sitting and/or standing for prolonged periods (8 hours)
- Constantly viewing a computer monitor for prolonged periods (8 hours)
Travel Requirements
Less than 25% anticipated
Work Authorization/Security Clearance Requirements
Authorization may be required to release covered technology to employees who are not U.S. citizens, U.S. nationals, lawful permanent residents, asylees, or refugees.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the job. Duties, responsibilities, and activities may change at any time with or without notice at the discretion of the company.
We are an Equal Opportunity Employer and comply with the ADA. Reasonable accommodations will be provided to qualified individuals with disabilities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.
****Recruiters or Agencies will not be considered for this position***
Salary : $100,000 - $180,000