What are the responsibilities and job description for the Product Line Manager, Test Wafer Services position at Skorpios Technologies, Inc.?
Description
The Product Line Manager role encompasses responsibilities involving account, program, and operations management. They are responsible for managing all facets of their customer accounts and projects and driving the sales, engineering, and operations functions. This is a customer-facing role, and as such, it is key to the success of the business.
Responsibilities
- Customer account management - provide excellent customer service
- Customer program management – manage all aspects of development programs
- Operations management – work with operations to achieve committed business outcomes
- Quote generation – work with sales and engineering to provide customer quotes
- New customer onboarding – system setup & logistics
- Operations management and materials tracking– ensure orders are executed through the foundry and through 3rd party service providers in a timely manner
- Sales order creation, order fulfillment, and revenue recognition within the ERP system
- Provide annual, quarterly, and monthly revenue forecasts
- Manage and monitor forecast updates weekly
- Program management – create and execute product delivery schedules
- Vendor Management – Procure and schedule 3rd party services as required
- Operations management - WIP starts/changes in manufacturing execution system (MES), ensure timely lot execution through fab, customer order shipment
- Escalate issues and concerns to senior management as appropriate
Requirements
- Bachelor’s degree or higher
- Minimum of 5 years of account and/or program management experience in the semiconductor or a related industry
- 3 years of business experience in order management, customer service, sales, accounting, accounts/program management, or similar combination of roles
- Proficiency in Microsoft Office suite, particularly Excel
- Knowledge of NetSuite, Oracle PLM and Workstream or other foundry MES system
- ITAR program experience
Competencies
- Must have strong knowledge of semiconductor processes including but not limited to photolithography, CMP, wet and dry Etching including DRIE, CVD, PVD, and various Metrology technologies
- Experience in order management, customer service, sales, accounts/program management
- Excellent customer service, written and verbal communication skills
- Positive and professional attitude
- Great time management skills
- Self-starter, detail oriented
- Ability to effectively work independently and with a team
- Ability to effectively multi-task
Supervisory Responsibilities
None
Work Environment
Work is primarily performed in a temperature-controlled, open cubicle setting. Frequent interruptions and conversational noise can be expected.
Physical Demands
- Constantly in a stationary position, often sitting and/or standing for prolonged periods (8 hours)
- Constantly viewing a computer monitor for prolonged periods (8 hours)
Travel Requirements
Less than 25% anticipated
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the job. Duties, responsibilities, and activities may change at any time with or without notice at the discretion of the company.
We are an Equal Opportunity Employer and comply with the ADA. Reasonable accommodations will be provided to qualified individuals with disabilities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.
****Recruiters or Agencies will not be considered for this position***
Salary : $90,000 - $170,000