Remote Consultant II - Customer

Job Title: Customer Consultant II - Remote

Job Overview

Join our esteemed technology organization as a Customer Consultant II, where you will play a pivotal role in empowering businesses within the insurance sector. If you have a passion for facilitating success and possess exceptional consulting skills, this opportunity is tailored for you. In this remote position, you will become a trusted advisor, working collaboratively to unlock the potential of our innovative software solutions.

Key Responsibilities

• Engage with clients to comprehend their strategic objectives and ensure effective adoption of our products.
• Conduct best practice sessions, tune-ups, and optimization workshops to maximize solution utilization.
• Utilize data analytics to identify improvement opportunities and develop actionable strategies that enhance client profitability.
• Remain informed on the latest trends in the insurance industry and advancements in our product offerings.
• Collaborate with leadership to assess the effectiveness of training programs and facilitate the adoption of tools and best practices.
  
  

Required Skills

• Extensive experience in project management, consulting, or onsite training, particularly in the SaaS, data analytics, or insurance sectors (3 years).
• Strong communication and problem-solving skills, with a demonstrated ability to influence stakeholders at all levels.
• Proficiency in PowerPoint, Excel, and Word is essential; knowledge of SQL is advantageous.
• A flexible, customer-oriented mindset with a commitment to driving positive change.
  
  

Qualifications

• A minimum of 3 years of experience in a relevant field such as project management, consulting, or onsite training in SaaS, data analytics, or the insurance industry is required.
  
  

Company Culture And Values

We are committed to fostering a diverse and inclusive environment where creativity and collaboration thrive. Our core values include:

• Taking initiative to drive meaningful change.
• Supporting one another in achieving collective success.
• Encouraging curiosity to innovate and push boundaries.
• Acting with integrity and delivering on our commitments.
• Prioritizing our customers’ success as our own.
  
  

Career Growth Opportunities

As part of our team, you will be positioned to expand your knowledge and skills while making a significant impact within the insurance industry. We are dedicated to your personal and professional development.

Compensation And Benefits

• Competitive salary range: \(65,000 - \)90,000/year Bonus
• Flexible remote work options based on needs with a stable internet connection.
• Occasional office visits to support collaborative efforts and team engagement.
  
  

Equal Opportunity Commitment

We take pride in being an equal opportunity employer, celebrating diversity and promoting an inclusive atmosphere for all employees. If this role does not perfectly align with your aspirations, we encourage you to explore additional opportunities on our Careers Page.

Employment Type: Full-Time