What are the responsibilities and job description for the Remote Customer Consultant II | WFH position at Get It - Marketing?
Customer Consultant II - Remote Opportunity
Overview
Join our esteemed technology firm as a Customer Consultant II, where your passion for customer success and business performance optimization will flourish. This remote position, with occasional travel, allows you to collaborate with a dynamic team dedicated to transforming the insurance industry’s landscape through innovative solutions.
About Our Company
We are a recognized leader in delivering pioneering software solutions tailored for the insurance sector. Our offerings empower clients to enhance operational efficiency, increase productivity, and foster stronger partnerships while simultaneously reducing costs. We are committed to placing people at the forefront of the InsurTech revolution, driving product innovation, strategic alliances, and a steadfast focus on customer success.
Key Responsibilities
This role presents substantial opportunities for professional development and growth within the rapidly evolving InsurTech sector. By collaborating with leadership and participating in training initiatives, you will enhance your skills and career trajectory.
Company Culture and Values
Our Organizational Culture Emphasizes Collaboration And Innovation, Ensuring That Our Mission To Provide State-of-the-art Solutions Positively Influences The Insurance Industry. We Uphold Core Values That Include
We are committed to creating an inclusive and diverse workplace. We encourage applicants from all backgrounds, regardless of race, color, religion, gender, sexual orientation, disability, or veteran status, to apply.
If this opportunity does not align with your career aspirations, we invite you to explore our Careers Page for other exciting prospects.
Employment Type: Full-Time
Overview
Join our esteemed technology firm as a Customer Consultant II, where your passion for customer success and business performance optimization will flourish. This remote position, with occasional travel, allows you to collaborate with a dynamic team dedicated to transforming the insurance industry’s landscape through innovative solutions.
About Our Company
We are a recognized leader in delivering pioneering software solutions tailored for the insurance sector. Our offerings empower clients to enhance operational efficiency, increase productivity, and foster stronger partnerships while simultaneously reducing costs. We are committed to placing people at the forefront of the InsurTech revolution, driving product innovation, strategic alliances, and a steadfast focus on customer success.
Key Responsibilities
- Collaborate closely with customers to grasp their business objectives and enhance their engagement with our products, including AMS360 and related solutions.
- Facilitate best-practice sessions, product optimizations, and adoption workshops aimed at maximizing value and utilization.
- Detect operational gaps within customer processes and propose actionable solutions using analytics and industry insights.
- Remain informed about the latest industry trends and product advancements to deliver informed recommendations.
- Work alongside leadership to assess the effectiveness of training and adoption initiatives, promoting continuous growth and improvement.
- A customer-focused mindset driven by a desire to effect positive change.
- A minimum of 3 years of relevant experience in project management, consulting, or training, preferably within a SaaS or data analytics environment or the insurance industry.
- Proven capability to engage effectively with executives in large organizations ($100M ).
- Strong analytical and problem-solving abilities, with the capacity to articulate complex concepts clearly.
- Proficiency in tools such as PowerPoint, Excel, Word, with SQL experience viewed as advantageous.
- Exceptional written and verbal communication skills, with a talent for relationship-building across all organizational levels.
- A proactive, flexible, and team-oriented work approach.
This role presents substantial opportunities for professional development and growth within the rapidly evolving InsurTech sector. By collaborating with leadership and participating in training initiatives, you will enhance your skills and career trajectory.
Company Culture and Values
Our Organizational Culture Emphasizes Collaboration And Innovation, Ensuring That Our Mission To Provide State-of-the-art Solutions Positively Influences The Insurance Industry. We Uphold Core Values That Include
- Bias to Action: We are compelled to effect change.
- Win Together: Teamwork and mutual respect are foundational.
- Show Up Curious: We challenge ourselves to think expansively and explore new horizons.
- Say It, Do It: Integrity and accountability drive our actions.
- Customer Success: Your achievements are our achievements.
- Passion for Insurance: We recognize the positive implications of insurance in society.
We are committed to creating an inclusive and diverse workplace. We encourage applicants from all backgrounds, regardless of race, color, religion, gender, sexual orientation, disability, or veteran status, to apply.
If this opportunity does not align with your career aspirations, we invite you to explore our Careers Page for other exciting prospects.
Employment Type: Full-Time
