What are the responsibilities and job description for the Remote Representative Customer Service | WFH position at Get It - Marketing?
Customer Service Representative - Remote | Work From Home
Job Overview
Join our dedicated team as a Remote Customer Service Representative, where your passion for assisting others will make a meaningful difference. In this pivotal role, you will facilitate essential communication by connecting clients with professional interpreters. This position is strictly focused on business-to-business customer service, ensuring that your efforts are directed toward delivering outstanding support without the pressures of sales.
Key Responsibilities
We are committed to your professional development, offering paid training designed to set you up for success and facilitating ongoing opportunities for career advancement as you grow with our organization.
Company Culture And Values
We pride ourselves on fostering a friendly, collaborative, and supportive work environment that values teamwork and adaptability. We encourage our team members to embrace feedback and thrive in a dynamic setting.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Join our dedicated team as a Remote Customer Service Representative, where your passion for assisting others will make a meaningful difference. In this pivotal role, you will facilitate essential communication by connecting clients with professional interpreters. This position is strictly focused on business-to-business customer service, ensuring that your efforts are directed toward delivering outstanding support without the pressures of sales.
Key Responsibilities
- Warmly welcome clients and collect necessary information for billing purposes.
- Assist in establishing third-party call connections when required.
- Securely connect interpreters to client calls.
- Provide exceptional customer service with professionalism, precision, and efficiency.
- Minimum of one year of customer service experience with a consistent work history.
- High school diploma or GED (applicants must be at least 18 years old).
- Ability to manage a high volume of inbound calls while maintaining meticulous attention to detail in a fast-paced, multitasking environment.
- A reliable internet connection (minimum 60 Mbps download / 10 Mbps upload).
- Some college education is preferred but not mandatory.
- Over one year of experience in a call center environment is an advantage but not required.
We are committed to your professional development, offering paid training designed to set you up for success and facilitating ongoing opportunities for career advancement as you grow with our organization.
Company Culture And Values
We pride ourselves on fostering a friendly, collaborative, and supportive work environment that values teamwork and adaptability. We encourage our team members to embrace feedback and thrive in a dynamic setting.
Compensation And Benefits
- Competitive Pay: $14.00 per hour.
- Comprehensive Benefits: Paid medical, dental, and vision insurance.
- 401(k) Plan: Available for full-time employees.
- Paid Time Off: Accrues from day one.
- Work-from-Home Flexibility: Enjoy the convenience of a remote work environment while contributing to meaningful customer interactions.
Employment Type: Full-Time
Salary : $14
