What are the responsibilities and job description for the Remote Senior Client Success Manager | WFH position at Get It - Marketing?
Senior Client Manager - Remote | WFH
Job Overview
Join our innovative digital marketing firm as a Senior Client Manager, where you will play a pivotal role in empowering realtors across the United States. This fully remote position offers the flexibility to work from home while being part of a company recognized for transforming the real estate landscape.
Key Responsibilities
We offer numerous avenues for professional advancement, along with comprehensive training to facilitate your integration into our team.
Company Culture And Values
Our organization fosters a culture of innovation, collaboration, and continuous improvement. We are committed to supporting team members who take ownership of their work and strive for excellence in a competitive environment.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Join our innovative digital marketing firm as a Senior Client Manager, where you will play a pivotal role in empowering realtors across the United States. This fully remote position offers the flexibility to work from home while being part of a company recognized for transforming the real estate landscape.
Key Responsibilities
- Oversee daily management activities for a portfolio of 200 clients.
- Facilitate onboarding processes for new clients, ensuring smooth transitions.
- Partner with media buying and delivery teams for effective client account setups.
- Maintain and manage client CRM systems to ensure accurate data tracking.
- Respond to client inquiries with professionalism and sensitivity.
- Conduct regular check-in calls to assess client satisfaction and service quality.
- Schedule and conduct in-depth discussions with clients to deepen relationships.
- Prioritize and manage client requests for timely resolution.
- Provide coaching to clients to help them maximize their results.
- Exhibit leadership and analytical skills to consistently exceed client expectations.
- A proactive and self-motivated approach to work.
- Excellent business communication abilities and meticulous attention to detail.
- Proven capability to function independently within a remote work environment.
- Experience in phone sales, appointment setting, or lead generation is highly advantageous.
- Demonstrated leadership experience and the ability to inspire clients.
- A humble disposition with a commitment to personal and professional growth.
- Minimum of 2 years of experience in client retention and management.
- Proficiency in customer relationship management practices.
- Strong communication skills are essential for client interaction.
We offer numerous avenues for professional advancement, along with comprehensive training to facilitate your integration into our team.
Company Culture And Values
Our organization fosters a culture of innovation, collaboration, and continuous improvement. We are committed to supporting team members who take ownership of their work and strive for excellence in a competitive environment.
Compensation And Benefits
- Competitive salary starting at \(48,000, with the potential to earn over \)120,000 annually through performance-oriented bonuses.
- Full-time position with a schedule from Monday to Friday, including potential weekend availability.
Employment Type: Full-Time
Salary : $48,000 - $120,000
