Remote Senior Manager Client Relationships

Senior Client Manager - Remote

Job Overview

As a distinguished digital marketing firm focused on empowering real estate professionals throughout the United States, we are committed to connecting realtors with motivated buyers and sellers. Our innovative solutions are integral to the success of real estate agents, and we are seeking skilled individuals to join our Client Management Team to further our mission.

Key Responsibilities

• Oversee a daily operational checklist to ensure seamless service for an extensive client base (200 ).
• Facilitate the onboarding process for new clients, collaborating closely with the Media Buying Team to deliver an exceptional experience.
• Partner with the Delivery Team to guarantee proper setup of client accounts.
• Update and maintain client CRM records and accounts as required.
• Serve as the primary point of contact for client inquiries, resolving issues with a proactive and positive approach.
• Conduct regular check-ins with clients to monitor service delivery and satisfaction.
• Schedule comprehensive discussions with clients to assess progress and address needs.
• Maintain an organized list of client requests and effectively manage client accounts.
• Mentor clients to help them achieve optimal results from our services.
• Exhibit leadership qualities through a proactive and solution-oriented mindset.
  
  

Required Skills

• A driven, self-motivated individual with a "go-getter" attitude.
• Excellent written and verbal communication skills, demonstrating a professional business demeanor.
• A dependable work ethic coupled with a genuine passion for fostering client success.
• Experience in sales, particularly in appointment setting or lead generation, is advantageous.
• Background in coaching or sales management is a valuable addition.
• Proven leadership capabilities are essential.
• Must possess the ability to work remotely with a reliable internet connection and a dedicated workspace.
• Willingness to learn and adapt in a fast-paced environment.
  
  

Qualifications

• Minimum of 2 years of experience in client retention and management.
• Demonstrated leadership experience.
• At least 2 years in B2B sales and customer relationship management.
  
  

Career Growth Opportunities

We provide a robust training program along with detailed Standard Operating Procedures, ensuring you can quickly acclimate to the role. As our company continues to grow, there are numerous opportunities for professional development and advancement within our team.

Compensation And Benefits

• Starting salary of \(48,000 per year, with the potential to earn upwards of \)120,000 based on performance.
• Performance-based bonuses for client retention.
• Fully remote work environment with a flexible schedule from Monday to Friday, including potential weekend availability.
  
  

If you are looking to make a meaningful impact and thrive in a dynamic, fast-paced environment, we warmly invite you to apply. We look forward to discovering what you can contribute to our esteemed team!

Employment Type: Full-Time