What are the responsibilities and job description for the Supply Administrator position at GFI Digital?
GFI Digital, Inc. is currently seeking Supply Order Administrator candidates to add to our Jefferson City, MO team. If you are ready to start a new career and are ready to make a move to a company that cares about its employees, then GFI Digital is for you. The Supply Order Administrator’s primary responsibility is to handle supply orders from customers, which includes research of any discrepancies that may arise and assisting internally to resolve any issues that involve customer accounts.
Responsibilities-
• Create and process supply orders received from the customer via incoming calls, voicemail, online, FM Audit and email
• Research orders by checking supply history, yield of toner and monthly usage
• Communicate the call tag information on supplies received in error from the customer with Lead Supply Administrator
• Track late or missing packages through FedEx
• Assist internal customers such as Sales, Service and Customer Service departments with information needed concerning customer supply history, product codes, pricing, etc
• Other duties as assigned
Soft Skills –
• Precise attention to detail, high level of organization
• Excellent communication and interpersonal skills
• Highly self-motivated and directed
• Proven analytical and problem-solving abilities
• Experienced working in an office setting
• Solutions focused
• Ability to multi-task and organize and prioritize deadlines accordingly
• Able to meet deadlines and follow clear instructions
• Exhibit professional appearance and demeanor at all times
• Positive attitude
