What are the responsibilities and job description for the Front Desk Coordinator I position at GI ALLIANCE?
GI Alliance is seeking an experienced Front Desk Coordinator I .
Duties of this position include, but are not limited to, the following:
Position purpose
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
Responsibilities/Duties/Functions/Tasks
- Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
- Schedule patient appointments and procedures according to established policies and procedures.
- Check-in patients upon arrival at the office as well as check-out upon departure.
- Obtain accurate information from patients and ensure all registration forms are complete.
- Collect patient and insurance payments and reconcile charges on a daily basis.
- Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
- File records in appropriate sections of patient charts in EMR.
- Prepare patient charts in advance and scan documents into charts in EMR.
- Transcribe letters and create forms as needed.
- Maintain files and records in a confidential manner.
- Maintain organization and efficiency of front office, including office supply inventory.
- Maintain patient confidentiality.
- Perform other related duties as directed or assigned.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
- Medical terminology: 2 years (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Metairie, LA 70006 (Required)
Ability to Relocate:
- Metairie, LA 70006: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16