Demo

National Account Manager

Gibraltar Industries
Appleton, WI Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

This position is remote, however, candidates must reside in the Midwest region.

This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

Position Summary : A National Account Manager is responsible for growing sales and actively selling the core product segments within the Building Accessories Division. Additionally, the NAM is responsible for coordination of daily activities within the key retail national accounts. Responsibility will also include improving profit margins and turn within Retail and Co-ops, specifically Menards, Ace, Do It Best, True Value and Orgill.

Duties :

  • Provide support as it pertains to all functions between the retail account(s) and the Gibraltar Building Products companies. Including but not limited to Product Line Reviews, SKU maintenance, pricing updates, POGs, IDM, AR assistance.
  • Provide reporting and analysis for account's sales performance, as well as reports pertaining to vendor performance.
  • Track, measure and evaluate sales metrics and trends
  • Provide product mix analysis and product recommendations to account.
  • Prepare and participate in product presentations to the account.
  • Cross functional collaboration on product and marketing needs within the divisional marketing and product management teams.
  • Coordinate new product roll outs for the account.
  • Contribute in decision making process pertaining to the account.
  • Achieve targeted sales and profit margin goals established for the account.
  • Work with the account and the Director of Retail Sales to achieve 80 / 20 goals.
  • Work with plants on product line simplification, PLS and customer line simplification, CLS work to improve inventory turns and days working capital
  • Build and maintain long-term relationships with key retail customers
  • Complete and maintain store service request as needed by account
  • Work closely with store service teams & regional managers.
  • Perform other duties as assigned.

Education / Experience

  • Bachelor's degree in Business, Marketing or related field or a combination of education and experience
  • 5 years' experience in national account management for a big box retailer in the home improvement industry
  • Proficient problem-solving and multitasking skill
  • Team player that thrives in a collaborative team environment
  • Has desire to learn and grow
  • Ability to promote teamwork among peers is a must
  • Ability to answer a high volume of calls and / or emails daily
  • Must be proficient with Microsoft Office suite (Excel, Word, PowerPoint, Teams)
  • Proficient with SAP or an equivalent ERP system
  • Supervisory Responsibilities :

    On Menard's site retail analyst, Representative Agencies for Co-Ops

    Competencies / Technical Skills :

    Core Competencies : Personal Credibility, Analytical Abilities, Active listening, Adaptability, Attentiveness, Problem Solving, Dependability, Decision-making, Effective communication, Digital literacy, Friendliness, Knowledge of your product or service, Open-mindedness, Quick thinking, Responsiveness, and Timeliness, and Builds Collaborative Relationships with peers

    Organizational Competencies : Continuous Improvement, Superior customer Service, Continuous learning, Active listening and understanding, Attention to detail, Steadfast ethics and integrity, All-in teamwork, Inclusive decision making, Creative problem solving, Growth mindset, Broad Perspective, High emotional intelligence

    Physical Requirements : Sit for long periods of time.

    Work Conditions

    Environment : Home Office Travel :

    Special Work Conditions : N / A

    Disclaimer

    The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

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