Program Specialist

Qualifications:  

• Bachelor’s degree in Recreation /Programming/Youth education or, or equivalent in experience in youth program development and implementation.  

•  (1) years’ experience in youth program delivery  

•  Advanced skills in customer service and a commitment to Diversity, Equity, Inclusion and Racial Justice. 

• Experience in Windows Operating Systems and Microsoft Office Suite. Ability to manage database information, produce reports and analyze data.  

• Ability to meet participation quotas and goals  

• Excellent judgement with the ability to work independently and manage multiple projects and deadlines 

POSITION SUMMARY: 

The focus of this position is the development and safe delivery of all council programs which support member satisfaction and contribute to membership growth and retention, council strategies, the Girl Scout Leadership Experience, and the National Program Portfolio. The Program Specialist develops and delivers programs in a variety of pathways including, in person events, virtual, travel, and after school (GSIA) Programing. Leads program delivery across the council including demographically underserved areas and low-income families, assuring Diversity, Equity, Inclusion and Racial Justice are represented in all programing. Responsible for one or more of the following:  Proper execution of all girl award programs, troop travel, and day camps. Works Collaboratively with all other Specialist to engage and support membership in the delivery of quality and safe Girl Scout programming at all girl scout levels.  

RESPONSIBILITIES including but not limited to: 

1. Works all Council strategy to meet annual program goals and budgets and membership goals. 

1. Works collaboratively with other Specialist and volunteers to utilize the volunteer toolkit to deliver quality girl programing at all levels.  

1. Participates in the development, implementation and monitoring of yearly program and marketing strategic plans and budgets to achieve organizational and regional goals.  

1.  Plans, organizes, coordinates, and delivers the Girl Scout Leadership Experience through a variety of pathways and diverse community venues to meet the needs and interests of girl members.  

1. Maintains compliance with assigned budgets and funding obligations. 

1. Responsible for understanding, and compliance of established policies, procedures, and practices complaint with all applicable council standards, local, state, and federal laws, regulations, and ordinances related to program including but not limited to life safety standards, Safety Activities Check points, certificates of insurance, ADA, OSHA and Diversity, Equity, Inclusion and Racial Justice and industry standards.  

1. Responds to automated queue cases and tasks generated from Volunteer Systems within the established acceptable timeline. 

1. Performs data entry into specific data fields using database commands, formats record as necessary into the council’s integrated Volunteer Systems and maintains confidentiality of all processed information based on standards set in the Standard Operating Procedure Manual. 

1. Has a clear understanding of Sales Force and the volunteer toolkit and is an active user and supporter, maintaining clean and accurate data. 

1. Cultivates, mobilizes, and maintains strategic relationships with partner programs, community organizations, topic experts, field trip providers/sites, etc. to enhance national program with local resources that address current and relevant trends and issues affecting girls to increase program opportunities and increase program participation 

1. Develop, plan, communicate and deliver quality program using skills including, but not limited to curriculum development, assessment of data including demographics, needs and interests of underserved girls and community needs, cost analysis, funding compliance and reporting, quality specifications, program continuity and support, safety, customer satisfaction and outcome assessment.  

1.  Works with the Program Manager, Member Support Manager, and the Director of Program and Property to ensure that outcome studies are performed on programs to successfully achieve council goals.  

1. Keeps informed on trends and issues in the community affecting girls and council services; monitors GSUSA’s changes, trends, and requirements related to the Girl Scout Leadership Experience and other topic areas as assigned. 

1. Works collaboratively with other departments to network in the community to retain and build new relationships and collaborations to increase membership, visibility, funding options, partnerships and help address and meet council goals. 

1. Responsible for developing event/program information for council publications. 

1. Special projects and other duties as assigned by the Program Manager and/or the Director of Program and Property.  

Essential Functions: 

• Ability to efficiently use database information, produce reports, and analyze data.  

• Ability to meet goals. 

• Ability to successfully complete all pre-employment and post-employment screenings including, but not limited to, background check. 

• Ability to follow and maintain safe working practices at all times. 

• Ability to frequently operate office equipment including keyboard, copy machine, fax machine, register, and multi-line telephone. 

• Ability to climb, crouch and walk on uneven terrain and demonstrate safe and proper use of a variety of programing equipment. 

• Ability to actively participate in physical programing with participants.  

• Ability to work indoors and outdoors in all types of weather. 

• Ability to lift and carry up to 50 pounds. 

• Ability to apply independent discretion within the boundaries of the position. 

• Maintain registration as a member of the Girl Scouts of the USA. 

• Possess and retain a valid driver’s license and vehicle insurance. 

• Provide and maintain personal transportation. 

• Ability to travel to various event and activities, including overnights. 

• Ability to work various days and hours including weekends and evenings. 

• Ability to develop appropriate written communication and to verbally present information to large and small groups, including diverse populations and children.  

• Ability to effectively communicate verbally and written with diverse populations 

• Ability to successfully complete and maintain certifications specific to programing which may include: First Aid, CPR training, CPR/FA instructor, Lifeguard or WSI (Water Safety instructor), Level 1 High Challenge Course facilitator, and archery certifications, and Serve Safe or MN Food Protection Management.  

• Ability to represent and model the mission and vision of Girl Scouts of Minnesota and Wisconsin Lakes and Pines