What are the responsibilities and job description for the Hardware and Software Technician position at Global IT Resources?
· Configures and troubleshoots local and network multi-function printers, copiers, and scanning devices.
· Installs, configures and supports desktop PCs, thin clients, and laptops with client operating systems, client network configurations, host security, remote access, line of business applications, and office productivity software applications.
· Utilizes system event logs to administer, troubleshoot, and resolve host client issues; utilizes client and server tools to patch operating systems and software applications; installs, uninstalls, and upgrades system hardware and software.
· Configures and supports user access to SharePoint Online resources.
· Supports, maintains, and configures physical and virtual servers for file or print sharing and application hosting.
· Administers client-server virtual machine images and clones images, creates image templates and makes images available to thin clients for end users' access and use.
· Coordinates hardware repair activities with vendors and AOPC/IT staff and diagnoses hardware and software problems with vendor phone support.
· Utilizes tools such as Systems Center Configuration Manager for client systems management, application deployment, virtual application deployment, asset management, and remote client assistance; utilizes tools for remote end-user support.
· Configures and supports client wireless connections on laptops, iPads, iPhones, Air Cards, and other Smartphone devices.
Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Network Operations & Maintenance: 1 year (Required)
- SharePoint: 1 year (Required)
Ability to Commute:
- Mechanicsburg, PA 17055 (Required)
Work Location: In person
Salary : $25 - $30
