Global Service Readiness Engineer - ONSITE

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15 operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Global Service Readiness Engineer is responsible for ensuring high serviceability standards in new product development & lifecycle-management projects, technical publications, initial training, global parts availability, and service process validation.

This position reports to the Global Service Readiness Engineering Manager, Upstream and is part of the Global Service Readiness Engineering Team located in Marlborough, MA and will be an ONSITE role.

What you will do:

• Plan and execute service engineering deliverables in new product development & life-cycle management projects.
• Prepare and validate detailed service protocols e.g. troubleshooting, repair, installation, preventive maintenance.
• Represent the service organization in new product development, ensure adoption of design for serviceability in new products.
• Part of cross functional teams to support projects at global level and coordinate between R&D, Product Engineering, Operations and Quality teams.

Who you are:

• Bachelors degree with 3 years of experience in Biomedical, Mechanical, Systems engineering or related discipline OR 5 years of experience in Biomedical, Mechanical, Systems engineering or related discipline.
• Experienced in troubleshooting, repair, design and testing of electro-mechanical systems.
• Experience in developing work instructions/SOPs and defining requirement specifications (e.g. Design for Serviceability / Design for Reliability / Design for Diagnostics Modelling)
• Strong commitment to continuous improvement, willing to act and able to influence others.

Travel Requirements:

• This position requires up to 10% flying and/or driving travel, which may include overnight stays.  Travel will primarily be domestic but may occasionally be international.

It would be a plus if you also possess previous experience in:

• Demonstrated technical depth with problem-solving techniques and meeting deadlines & deliverables
• FMEA, 5-why, diagnostic modeling, Fault Tree Analysis, predictive maintenance or related tools.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

This job is eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. 

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.