What are the responsibilities and job description for the Loan Operations Representative position at Global Technical Talent, an Inc. 5000 Company?
Job Title: Loan Operations Representative
Contract Duration: 1 year
Location: Lewiston, ME
Work Type: Hybrid, Hybrid - 2 days a week. Monday - Friday 8:30 am - 5 pm
Job Description:
Below is the description for the role:
Contract Duration: 1 year
Location: Lewiston, ME
Work Type: Hybrid, Hybrid - 2 days a week. Monday - Friday 8:30 am - 5 pm
Job Description:
Below is the description for the role:
- The Loan Operations Representative II performs various administrative tasks involved in servicing Loans.
- Performs complex or non-routine administrative tasks exercising judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
- Tasks are performed independently with limited supervision and review.
- Tasks may include filing, research, processing incoming mail, and Customer service and contact.
- Provides information and procedural knowledge for less experienced staff
- Performs preliminary research on suspicious items and reports findings to appropriate resources to help prevent fraudulent activities
- Makes entries in the general ledger related to paperwork and information processed
- May approve and review general ledger entries and/or invoices for accuracy and completeness
- Provides input and assistance to management in developing and maintaining the budget as requested
- Identifies, audits, and investigates departmental discrepancies
- May review work and provide information and procedural knowledge to less experienced staff
- Provides the day-to-day leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members
- The Loan Operations Representative responds to more complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution
- Follows up with branches and other units to resolve discrepancies and Customer issues
- Basic knowledge of lending and the real estate industry.
- Excellent written and verbal communication.
- Strong attention to detail.
- Ability to handle multiple tasks with frequent interruptions.
- Knowledge of basic accounting processes and procedures.
- Basic computer skills including Microsoft Office.
- High school diploma or GED required.
- Bachelor's degree in business or related field preferred.
- 2-4 years' experience required.
- Consumer and mortgage loan experience
- Research knowledge
- Strong planning and organizational skills
- Ability to prioritize based on business objectives
- Excellent communication skills, written and verbal
- Problem solver
- Ability to provide guidance to others
- Strong analytical abilities
- Someone who has knowledge of consumer and mortgage loans, knowledge of certain systems
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
- Top 10 banks in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
- GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
