Loan Operations Specialist

Position Title: Loan Operation Rep II

Pay Rate: $ 23.42/hour

Start Date: ASAP

Contract Duration: 1 year

Work Location: Lewiston, ME (Hybrid – 2 days a week in office)

SUMMARY OF DAY TO DAY RESPONSIBILITIES:

• The Loan Operations Representative II performs various administrative tasks involved in servicing Loans.
• Performs complex or non-routine administrative tasks exercising judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
• Tasks may include filing, research, processing incoming mail and Customer service and contact.
• Performs preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
• Makes entries in general ledger related to paperwork and information processed
• May review work and provide information and procedural knowledge to less experienced staff
• Provides the day-to-day leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members
• Responds to more complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution
• Follows up with branches and other units to resolve discrepancies and Customer issues

Skills:

• Basic knowledge in lending and the real estate industry.
• Excellent written and verbal communication.
• Strong attention to detail.
• Ability to handle multiple tasks with frequent interruptions.
• Knowledge of basic accounting processes and procedures.
• Basic computer skills including Microsoft Office.

Education/Experience:

• High school diploma or GED required.
• Bachelor's degree in business or related field preferred.
• 2-4 years' experience required.

MUST HAVE:

- Consumer and mortgage loan experience

- Research knowledge

- Strong planning and organizational skills

- Ability to prioritize based on business objectives

- Excellent communication skills, written and verbal

- Problem solver

- Ability to provide guidance to others

- Strong analytical abilities

EDUCATION:

• High school diploma or GED required.

We thank you for your interest in the position, however, only those who are qualified will be contacted

Inclusion and Equal Opportunity Employment

Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.