What are the responsibilities and job description for the Phlebotomist Patient Services Representative position at Global Technical Talent, an Inc. 5000 Company?
Job Title: Phlebotomist Patient Services Representative
Contract Duration: 6 Months
Location: Gretna, LA
Work Type: Onsite, Monday - Friday 7:30 am - 4:30 pm/Central Time
Description:Are you a dedicated healthcare professional with exceptional phlebotomy skills and a passion for providing excellent patient care? We're seeking a talented Phlebotomist Patient Services Representative II to join our team. You'll play a vital role in our organization, interacting with patients and ensuring accurate and efficient blood specimen collection.
Responsibilities:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
Keywords: diagnostic services, healthcare, health outcomes, clinical lab results, disease prevention, health promotion, healthcare management, patient care, inclusive healthcare, diversity, equity, inclusion
24-13406: #gttqst
Contract Duration: 6 Months
Location: Gretna, LA
Work Type: Onsite, Monday - Friday 7:30 am - 4:30 pm/Central Time
Description:Are you a dedicated healthcare professional with exceptional phlebotomy skills and a passion for providing excellent patient care? We're seeking a talented Phlebotomist Patient Services Representative II to join our team. You'll play a vital role in our organization, interacting with patients and ensuring accurate and efficient blood specimen collection.
Responsibilities:
- Patient Interaction: Greet patients, explain procedures, and create a welcoming and trusting atmosphere.
- Phlebotomy: Draw quality blood samples from patients, following established practices and procedures.
- Specimen Preparation: Prepare specimens for lab testing.
- Process Excellence: Demonstrate leadership behaviors, focus on process excellence, and maintain confidentiality and accuracy.
- Operational Efficiency: Perform daily activities accurately and on time, maintaining a safe and professional environment.
- Verification: Verify patient demographic information and initials, including patient signatures post-venipuncture.
- Documentation: Maintain required records and documentation.
- Company Representation: Promote a positive image of the company to patients, clients, employees, and the public.
- Quality Work: Ability to provide high-quality, error-free work in a fast-paced environment.
- Independence: Ability to work independently with minimal supervision.
- Phlebotomy Skills: Excellent phlebotomy skills, including pediatric and geriatric patients.
- Flexibility: Availability to work weekends, holidays, on-call, and overtime as needed.
- Adherence: Committed to all policies and procedures, including company dress code, employee health and safety, and everyday excellence guiding principles.
- Decision-Making: Ability to make decisions based on established procedures and exercise good judgment.
- Transportation: Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
- Travel: Willingness to travel and work flexible hours to cover multiple locations, including patient service centers and in-office phlebotomy locations.
- Multitasking: Capable of handling multiple priorities in a high-volume setting.
- Customer Focus: Demonstrates superior customer focus, open and transparent communication, adaptability to change, and knowledge of the business.
- Education: High school diploma or equivalent. Medical training (medical assistant or paramedic) preferred. Phlebotomy certification is preferred (required in California, Nevada, and Washington).
- Experience: Three years of phlebotomy experience is required, including pediatric, geriatric, and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service experience in a retail or service environment is preferred. Keyboard/data entry experience is a must.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
Keywords: diagnostic services, healthcare, health outcomes, clinical lab results, disease prevention, health promotion, healthcare management, patient care, inclusive healthcare, diversity, equity, inclusion
24-13406: #gttqst
