What are the responsibilities and job description for the Customer Service Representative position at Global Technical Talent?
Job Title : Customer Service Representative
Contract Duration : 12 Months
Pay rate : Upto $21.21 / hr
Location : Lake Forest, IL
Work Type : Onsite, 9 am - 5 : 30 pm
Required Qualification :
- 3-5 years of experience and a 4-year equivalent college degree.
- The Customer Service Representative takes inbound / outbound calls and emails to provide information to healthcare customers. Utilizes a database to retrieve customer or company information.
- Must learn and follow detailed instructions, use various resources, and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
- Can organize and handle calls and emails with speed and accuracy.
- Can work with complex computer applications and resource materials.
- Must be able to multitask and use critical thinking skills.
- Must have proven skills in the following PC software products Microsoft software suite (Excel, Outlook, Word, Teams).
- Preferred having SAP or some ERP experience and some background in the healthcare industry.
Top 5 skills :
Note :
Benefits :
About The Company :
Global Healthcare Innovator
We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics. We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.
Join our team and :
Work on cutting-edge projects
Contribute to global healthcare advancements
Experience diverse cultures and geographies
Client a rewarding career with a company that cares.
24-15521 : #gttnonit #gttjobs
Salary : $21
