What are the responsibilities and job description for the Junior Energy Management Customer Service Adminstrator position at Global Technical Talent?
Job Title : Junior Energy Management Customer Service Administrator
Location : Marlborough, MA
Duration : 4-month Contract
Work Type : Hybrid
Pay Range : $26.57 / Hr
Job Description :
Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you!
As a Junior Energy Management Customer Service Administrator, you will play a crucial role in ensuring timely and effective responses to customer inquiries. Your responsibilities will include :
- Customer Support : Promptly and accurately responding to emails and ServiceChannel inquiries.
- Issue Resolution : Escalating urgent issues to management and collaborating with vendors, store managers, and home office personnel to resolve problems.
- Invoice Auditing : Verifying invoices against department requirements.
- Data Analysis : Conducting ad-hoc reporting and analysis as needed.
- Project Support : Assisting with ongoing maintenance programs and project-based initiatives.
- Communication : Maintaining positive relationships with customers and internal teams.
- Administrative Tasks : Composing emails, maintaining reports, and prioritizing tasks.
Minimum Qualifications :
Benefits :
About The Company
Off-Price Apparel and Home Retailer
Keywords : customer service, energy management, service channel, excel, conflict resolution, communication skills, hybrid work, contract position, Marlborough, Massachusetts
24-14970 #gttjobs #gttnonit
Salary : $27
