What are the responsibilities and job description for the Genesys Contact Centre Project Manager position at GLOBAL VISSE INC?
Job Details
Position: Contact Center Telephony (Genesys)- Project Manager
Duration: 12 Months
Location: Schaumburg , IL
LOCALS ARE FIRST CHOICE BUT NON-LOCALS WHO CAN TRAVEL OR RELOCATE WILL WORK AS WELL
Need to have experience on Genesys platform.
We are seeking a talented and experienced Genesys Contact Centre PM to join client s team.
Qualifications and Skills:
- Bachelor's degree in computer science, information technology, or related field
- Genesys certification preferred
- Proven experience working with Genesys contact centre solutions
- Genesys migration and integration working with SME s offshore together with internal stakeholders in multiple geographies
- Collaboration with change manager and solution architects
- Genesys Network telecom
- Call Centre architecture
- Telephony experience is needed
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