What are the responsibilities and job description for the Carrier Sales Representative position at GlobalTranz?
About Serve Freight
Serve Freight, an agency of GlobalTranz, is more than just a logistics provider. Founded on integrity and reliability, we ensure that every shipment is handled with unparalleled care and precision. The Serve Freight team is dynamic and customer-focused, committed to providing exceptional service and efficient transportation solutions. We pride ourselves on fostering a collaborative work environment where every team member plays a vital role in our success.
Position Summary :
We are seeking an enthusiastic and detail-oriented Carrier Sales Representative to join our team. This entry-level role is essential in driving customer engagement and communication, managing bookings, and maintaining high-quality standards throughout the customer journey. You will work closely with the Business Development Team and Pricing Analyst to ensure the successful execution of logistics operations.
Key Responsibilities :
- Forward Quotes : Send quotes to customers promptly upon receiving new leads.
- Booking and Confirmation : Confirm quotes with customers and ensure accurate booking of shipments.
- Client Engagement : Handle direct outreach to clients, building and maintaining strong relationships.
- Quality Assurance : Conduct QA / QC checks before finalizing bookings to ensure accuracy and adherence to standards.
- Pull Quotes : Occasionally pull quotes in collaboration with the Pricing Analyst.
- Team Collaboration : Partner with the Business Development Team and Pricing Analyst throughout the customer lifecycle to ensure seamless service delivery.
- Timely Responses : Maintain quick and professional communication with clients and internal teams.
Qualifications :
This position has a base hourly pay commissions.