What are the responsibilities and job description for the Customer Care Specialist position at Globe Life - Recruiting?
Are you an experienced financial professional with a background in claims processing, policy underwriting, banking, or mortgage consulting? We're looking for a dedicated Customer Care Specialist who understands financial products, risk management, and client support to join our team at AO Globe Life. If you're seeking a rewarding career with opportunities for higher earning potential, career advancement, and the chance to move into a leadership role, this is the perfect opportunity for you. Key Responsibilities : Leverage your financial expertise to assist clients in making informed decisions that enhance their financial stability and security. Provide exceptional client support by addressing inquiries, resolving issues, and offering personalized solutions. Utilize your knowledge of financial products and risk management to craft tailored recommendations that meet clients' unique needs. Collaborate with colleagues to share best practices and contribute to a positive and productive work environment. Stay informed about industry trends and regulations to ensure clients receive the most current and relevant advice. Engage in continuous learning and professional development to stay ahead in the industry. Manage client relationships with care, building trust and loyalty through consistent, high-quality service. Take an active role in the growth and success of the company by identifying opportunities for improvement and innovation. Qualifications : Background in claims processing, policy underwriting, banking, or mortgage consulting. Strong understanding of financial products, risk management, and client support. Proven ability to provide exceptional customer service and build lasting client relationships. Excellent communication skills, both written and verbal. Self-motivated and able to thrive in a fast-paced, dynamic environment. Commitment to continuous learning and professional growth. Ability to work effectively both independently and as part of a team. Purpose-driven professional with a desire to make a positive impact on clients' lives. Why Join AO Globe Life? We value the importance of training, career growth, and financial stability, ensuring you have the support needed to succeed. Enjoy higher earning potential with performance-based pay, incentives and bonuses. Access to ongoing professional development and learning opportunities to advance your career. Opportunities for career advancement and the potential to move into a leadership role. Collaborative and innovative work environment where your contributions are valued. Flexible remote work options to help you balance work and life. Supportive team culture that fosters mutual respect and camaraderie. Apply today to become part of the AO Globe Life Team!!! Please Note : Once your profile is reviewed, expect to receive an email or call from us between Mondays to Saturdays. If you are shortlisted, anticipate a follow-up call , text or email within one week. Powered by JazzHR
