What are the responsibilities and job description for the Receptionist position at GMHC?
Receptionist
New York, NY ( York NY USA 10018)
- Operations Administration
Job Type
Full-time
Description
The primary responsibility of theReceptionistis to be the front-line customer service representative for the organization. The Receptionist will have exceptional conflict resolution skills, a calm demeanor, and meet GMHC clients with dignity and respect. The Receptionist is also be responsible for administrative tasks associated with managing one of the organization’s two floors at GMHC. Some of these tasks include maintaining up to date information on GMHC programs, answering the telephone lines, and managing desk and conference room bookings.
ESSENTIAL JOB FUNCTIONS
The following duties are mandatory requirements of the job :
Create a friendly, welcoming, and helpful environment for clients.
Liaise with program staff to ensure clients are connected with support in a swift manner.
Manage client flow and assist in the processing of checking-in and checking-out.
Manage the Room Reservation application as a System Administrator.
Provide administrative support for the Operations departments, as assigned.
Complete office tasks such as filing, copying, documents shredding, and mailing.
Maintain a tidy reception area.
Assist with special projects, as assigned.
Attend All Staff meetings, agency meetings, and assigned trainings.
Requirements
EDUCATION AND CERTIFICATION
SPECIAL SKILLS AND KNOWLEDGE
In addition to the above-listed, the ideal candidate for this position possesses most or all of the following :
Detail oriented, excellent organizational skills.
Excellent computer skills, including Outlook, Teams, Word.
Proficient in answering the phone while engaged in other clerical tasks.
Excellent communication and interpersonal skills.
Salary Description
18.50 - $22 / Hour
Salary : $19 - $22
