What are the responsibilities and job description for the Customer Service and Operations Coordinator position at Gold's Gym?
Job Description:
The Front Desk Sales Associate plays a critical role in delivering exceptional customer service to our members and ensuring the smooth operation of our facilities. Key responsibilities include:
• Greeting and directing members, guests, and staff as they enter the gym
• Checking members into the gym using proper procedures
• Monitoring check-ins to identify delinquent accounts
• Registering all guests into the gym using proper registration procedures
• Answering phone calls and addressing caller's requests
• Transferring calls to the appropriate Fitness Consultants
• Responding to member requests, inquiries, and concerns
• Maintaining a clean and organized workspace
This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this position.
The Front Desk Sales Associate plays a critical role in delivering exceptional customer service to our members and ensuring the smooth operation of our facilities. Key responsibilities include:
• Greeting and directing members, guests, and staff as they enter the gym
• Checking members into the gym using proper procedures
• Monitoring check-ins to identify delinquent accounts
• Registering all guests into the gym using proper registration procedures
• Answering phone calls and addressing caller's requests
• Transferring calls to the appropriate Fitness Consultants
• Responding to member requests, inquiries, and concerns
• Maintaining a clean and organized workspace
This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this position.
